Care Navigator

Job Introduction
**This is a Full-Time Fixed Term position for one year.**

As a Care Navigator you will provide needs-led support and interventions to families and young people within the Neurodevelopmental pathways service (Autism and ADHD).

**We are looking for talented Care Navigator’s to join the team on a Full-Time Fixed Term basis working 37.5 hours across the week. We have positions available across Wiltshire and BaNES. The Wiltshire post will be based in Trowbridge, Chippenham or Salisbury Hub and the BaNES post will be based at St Martin’s Hospital.**

This role may also have the potential for occasional visits to locations across Wiltshire or B&NES and some remote working.

Main Responsibilities
As a Care Navigator you will:

- Support families and other professionals to understand how and when to refer into the service for neurodevelopmental assessment or medication.
- Gather information from families, children and young people to support the clinical team
- Ensure that families, children and young people are able to access support and advice
- Offer enhanced support to those families who have not yet accessed this support or advice
- Supporting families, children and young people who contact the service
- Make calls to families and young people to provide needs-led advice
- Support families, children and young people to understand their diagnostic assessment

**For a full list of job responsibilities please see the attached job description**
- Educated to at least level 4 qualifiaction in relevant area (higer apprenticeship, level 4 award, level 4 NVQ, level 4 diploma)
- Excellent prioritisation skills
- Excellent communcation skills; both written and verbal, with an ability to write information accurately and sensitively
- Good organisational skills and ability to work independently
- Experience working with children with autism and other social communication and social emotional and mental health conditions
- Valid UK Driving License in order to carry out duties of the post

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
As a Care Navigator**,** you’ll be part of our valued team.

You will feel valued as an administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- **£24,000 - £26,500** (Depending on experience) with group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards**:with a number of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission