Building Safety Administrator

5 months ago

Liverpool, United Kingdom The Riverside Group Full time

**Job Title**: Building Safety Administrator
**Contract Type**: Permanent
**Salary**: £21,119 (£23,342 is achieved after 12 months successful performance in the role)
**Working Hours**: 35 hours per week
**Working Pattern**: Hybrid
**Location**: Liverpool

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

**Working with us, you’ll enjoy**:

- Competitive pay & generous pension.
- 28 days holidays plus bank holidays.
- Flexible working options available.
- Investment in your learning, personal development and technology.
- A wide range of benefits.

**The difference you will make as a Building Safety Administrator**:
In this role you will support the Building safety inspection function through allocation of inspection outcomes ensuring any risks identified and recommendations are actioned appropriately, raising referrals through to tenancy support to address breaches shared spaces sterile policy and raising works orders through to our external suppliers.

**About you**

We are looking for someone with experience of allocating Building Safety inspections outputs /recommendations and support planning, commissioning, and monitoring all activity, control measures and repairs to successful completion. For further information about this role please find the attached Job Description.

**Role profile**

Role requires you to:
Accountabilities or “What You Have to Do”
- Allocate Building Safety inspections outputs /recommendations and support planning, commissioning, and monitoring all activity, control measures and repairs to successful completion.
- Manage day to day contract management services, commissioning appropriate work orders (fire repairs), including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes
- Support the TORT process, tenancy enforcement to remove items stored within communal areas compromising safety of buildings and customers ensuring Customer relationship Management (CRM) cases are created.
- administrate all transactions within our job management and compliance system, managing all supply chain enquiries and support proactive communication and reactive communication around service delivery for all building safety activity and maintain accurate compliance records.
- Assist in monitoring progress of compliance works, including works carried out by third-party contractors, ensuring contract obligations are fulfilled in line with agreed performance frameworks, and under performance is escalated via agreed routes.
- management of compliance certificate activity, including checking, processing, communicating to appropriate stakeholders, storage and anniversary planning to ensure robust compliance across the Group.
- Manage enquiries effectively, providing clear, supportive, and accurate advice or signposting as appropriate, escalating complaints and complex queries via the appropriate channels to ensure effective resolution.
- Co-ordinate access to shared spaces for a range of stakeholders, including contractors, consultants.
- Assist in monitoring progress of compliance works, including works carried out by third-party contractors, ensuring contract obligations are fulfilled in line with agreed performance frameworks, and under performance is escalated via agreed routes.
- Maintain accurate compliance records, including logging of reports, risk assessments and certificates using appropriate systems, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
- Provide a range of administrative support to the Building Safety Teams
- Communication with Building safety inspectors to seek clarity of risks, issues, recommendations etc. and support access.

Person specification

**Essential**
- Experience of working within an Building safety, Asset or health and safety team, ideally supporting building safety inspections.
- Experience with raising orders, monitoring and tracking completion.
- Effective contract management skills, including supporting the management of service and maintenance contracts.
- Ability to to successfully work with and update, persuade and influence others.
- Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
- Results driven with strong analytical skills, including the ability to critically analyse information,

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