Sales Support Administrator

3 weeks ago

Reading, United Kingdom Brook Street Full time

**Administrator - Sales Support**

**Job Type: Full Time Permanent**

**Start dates: Flexible**

**Location: Reading**

**Hours: Monday to Friday 9-5, Hybrid**

**Annual Leave: 30 days plus bank holidays**

**Competitive salary and annual bonus scheme**

We're Aldermore Bank, the award-winning bank that supports customers with specialist mortgages, savings accounts, and business finance solutions. Launching in 2009, we have made a name for ourselves as the 'new' British bank offering. We are looking for people like you to work alongside people guided by the company's values of a diverse, dynamic, and vibrant company. We are at our best and enjoy our work most when we leverage diversity and pull together as one team.

***

**The Role**:
The role of Sales Support Administrator is really important to us. You will ensure a smooth day to day workflow within various teams of Sales, Credit Applications, KYC, New Business, Customer Services and Collections.

The role will involve, but not be limited to, you performing the following:

- You will proactively support Sales by ensuring transactions are processed efficiently in all areas of the business
- You will help develop strong and productive relationships by providing an exemplary customer service experience
- Work closely with the Sales team and New Business team to achieve targets and agreed service levels
- Relay additional information required to our introducers
- Wherever able, promote the full range of Aldermore products and services to new and existing Introducers

**Benefits**

As you'd expect, we offer a competitive basic salary, and in return for your hard work and commitment to working for Aldermore, you will receive some fantastic benefits:
- Annual leave - 30 days **plus** bank holidays to use how you like.
- A friendly and flexible culture.
- Comfortable working environment, well located for the daily commute and those lunchtime errands.
- A growing organisation that defines itself as being nimble, lean, and strong.
- A drive for continuous improvement, for which you will be empowered to get behind from day one.
- A visible and approachable ExCo; whom you will likely bump into while making your morning coffee.
- Competitive company stakeholder pension scheme
- Maternity, Paternity and Adoption scheme
- Financial rewards - Annual bonus scheme, cycle-to-work scheme, childcare vouchers, and high street/online retail discounts
- Private Medical Insurance and healthcare
- Fantastic and engaging company events

And much, much more Our benefits package doesn't just recognise your hard work and talent; it enhances and supports your lifestyle, health, and well-being in and out of work.
- 5 GSCEs or equivalent qualifications (including English and Mathematics with grades C or better)
- Previous experience in a customer facing telephony role
- A background in financial services
- Good communication and keyboard skills are also required
- Sound organisational skills and the ability to manage own workload.
- Ability to deal with multiple priorities and meet deadlines.
- Accuracy, thoroughness and attention to detail.
- Good team player who actively seeks work and supports others.
- Passionate about customer service and is committed to 'making it happen'.
- Commitment to quality and compliance.
- Asset Finance experience would be beneficial

**Apply**:
**Disclaimer**
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