Supervisor - Game

5 months ago

Manchester, United Kingdom GAME Full time

**Company Description**
Founded in 1992, GAME is now the UK’s leading gaming specialist. With over 250 stores and an expansive website, we have expert knowledge on a wide range of games, consoles, accessories and more. We are passionate about gaming, and devoted to building the most valuable community for gamers in the UK. The gaming community is at the forefront of our vision, providing products and services to help unlock players' full potential.

As a Fraser’s group employee, you will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business. We want Managers who are fearless, will take risks and reap the rewards. Reporting to the Cluster Manager, you will be responsible for the management of your Concession, and team within The Frasers Group, you will take ownership of all key areas of responsibility and be accountable for any outcomes. You will achieve this by having a strong commercial awareness to train, coach, and progress team engagement, providing inspirational leadership on how to surpass the company objectives. You will operate as a business manager for your Concession, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people, and product.

**Key Result Areas and Competencies**:
**1. Operations**:

- Manage Concession operations and ensure delivery to expectation on all KPI’s
- Plan and prioritise workload to ensure a productive and efficient team
- Train and coach the team to best practice
- Use business communication tools to oversee completion of tasks and meet deadlines

**2. Controls**:

- Support with planning store schedules in line with store trading patterns and business expectation
- Be accountable for controlling wages in the Concession.
- Support with compliance with processing of payroll issues and problem-solve effectively
- Guide the team to work within timeframes set by the business and set realistic expectations daily

**3. Sales**
- Understand business and customer expectation and motivate the team to deliver an excellent customer experience
- Understand product features and benefits and train your team to maximise sales opportunity
- Understand assigned KPI targets and communicate these clearly to the team. Execute and actively track against these targets and motivate your team to deliver these results

**4. Development**
- Understand the Fraser Group structure, elevation strategy and initiatives
- Identify internal talent in your team, use development opportunities and support performance management processes to drive and reward exceptional performance
- Be self-driven in own personal development and take on developmental feedback constructively
- Create an environment that encourages and rewards performance fairly and equitably

**5. Leadership and Management**
- Inspire your team and act as a role model
- Support the development, coaching and motivate your team to achieve success, holding them accountable where appropriate
- Take responsibility of your store and be accountable for any outcomes
- Work closely with the Cluster Manager and contribute to the success of your Concession as a whole

**Qualifications** The Requirements**
- Supervisory / Management experience in a fast paced, high volume retail or leisure environment
- Ability to positively impact results in sales, payroll, and stock loss
- Proven record of developing a management team and talented individuals
- Must be able to work well under pressure and to strict deadlines
- Committed to achieving the highest store standards and customer service experiences
- Strong commercial awareness and able to analyse reports

**Key Behaviours**:
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:
**Own it and back yourself**
- Takes responsibility for results and constantly strives to deliver above expectation
- Is fearless in the face of adversity and owns their decisions

**Think without limits and take the team with you**
- Continuously pushes own performance and inspires their team to never settle for average
- Encourages their team to put forward ideas and creates an environment where colleagues are actively encouraged and celebrated for doing so
- Champions others achievements and celebrates success

**Don’t hesitate and act with purpose**
- Acts decisively to give clear direction to their teams, aligning with our purpose, vision and values at all times
- Drives their team to deliver great results, executing all tasks within expected timeframes w

  • Gaming Supervisor

    4 months ago

    Manchester, United Kingdom Grosvenor Casino Full time

    Company Description Manchester Bury New Road. Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an...

  • Gaming Supervisor

    5 months ago

    Manchester, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Gaming Supervisor

    5 months ago

    Manchester, United Kingdom Grosvenor Casino Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Game Master

    5 months ago

    Manchester, United Kingdom MeetspaceVR Full time

    **ABOUT US** MeetspaceVR is a UK based Entertainment Company featuring Zero Latency games, VR Escape Rooms and much more. Zero Latency is the global leader in Free-Roam Virtual Reality with 46 venues across the globe. We are now recruiting for a talented, customer focused Game Master for our Manchester arena. Using proprietary technology, Zero Latency has...

  • Game Master

    5 months ago

    Manchester, United Kingdom MeetspaceVR Full time

    **ABOUT US** MeetspaceVR is a UK based Entertainment Company featuring Zero Latency games, VR Escape Rooms and much more. Zero Latency is the global leader in Free-Roam Virtual Reality with 46 venues across the globe. We are now recruiting for a talented, customer focused Game Master for our Manchester arena. Using proprietary technology, Zero Latency has...

  • Poker Game Host

    3 weeks ago

    Manchester, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Didsbury is seeking a skilled Poker Dealer to join our team. As a key member of our gaming floor, you will be responsible for delivering an exceptional customer experience, ensuring the smooth operation of poker games, and maintaining a safe and secure environment.Key ResponsibilitiesWelcome customers warmly and ensure a...

  • Poker Game Host

    3 weeks ago

    Manchester, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Didsbury is seeking a skilled Poker Dealer to join our team. As a key member of our gaming floor, you will be responsible for delivering an exceptional customer experience, ensuring the smooth operation of poker games, and maintaining a safe and secure environment.Key ResponsibilitiesWelcome customers warmly and ensure a...

  • Poker Game Host

    3 weeks ago

    Manchester, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Didsbury is seeking a skilled Poker Dealer to join their team. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, ensuring a memorable experience for guests.Key ResponsibilitiesWelcome guests warmly into the business and provide a professional and entertaining experience.Live the...

  • Poker Game Host

    3 weeks ago

    Manchester, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Didsbury is seeking a skilled Poker Dealer to join their team. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, ensuring a memorable experience for guests.Key ResponsibilitiesWelcome guests warmly into the business and provide a professional and entertaining experience.Live the...

  • Poker Game Host

    1 month ago

    Manchester, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Didsbury is seeking a skilled Poker Dealer to join our team. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, ensuring a memorable experience for our guests.Key ResponsibilitiesWelcome guests warmly into the business and provide a professional and entertaining gaming...

  • Poker Game Host

    1 month ago

    Manchester, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Didsbury is seeking a skilled Poker Dealer to join our team. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, ensuring a memorable experience for our guests.Key ResponsibilitiesWelcome guests warmly into the business and provide a professional and entertaining gaming...

  • Poker Game Host

    1 month ago

    Manchester, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Didsbury is seeking a skilled Poker Dealer to join our team. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, ensuring a memorable experience for our guests.Key ResponsibilitiesWelcome guests warmly into the business and provide a professional and efficient service.Live our...

  • Poker Game Host

    1 month ago

    Manchester, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Didsbury is seeking a skilled Poker Dealer to join our team. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, ensuring a memorable experience for our guests.Key ResponsibilitiesWelcome guests warmly into the business and provide a professional and efficient service.Live our...

  • Poker Supervisor

    5 months ago

    Manchester, United Kingdom Grosvenor Casino Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Food and Beverage Supervisor

    5 months ago

    Manchester, United Kingdom Hotel Football Full time

    **Food and Beverage Supervisor**: **Hotel Football**: **£11.50 per hour plus service charge**: **Location Description**: Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families, to corporate guests and foodies. With views over Old Trafford, Hotel Football offers a winning medley of contemporary...

  • Supervisor

    5 months ago

    Manchester, United Kingdom Immersive Gamebox - Manchester Full time

    **Description**: Location: Located in the Arndale Centre, by the entrance on Market Street. **The Job**: As a Supervisor at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You are a leader across the team and thrive on building relationships with visitors and...

  • Supervisor

    5 months ago

    Manchester, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Supervisor - Manchester** **Hours per week: 30 hours per week** **Hourly rate: £12.20 per hour** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.** Hit the Jackpot on an exciting new career with Admiral! - Would you like to join Admiral, the _**market-leading company**_ _in...

  • Supervisor

    5 months ago

    Manchester, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Supervisor - Manchester** **Hours per week: 30 hours per week** **Hourly rate: £12.20 per hour** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.** Hit the Jackpot on an exciting new career with Admiral! - Would you like to join Admiral, the _**market-leading company**_ _in...

  • Cafe Football Supervisor

    5 months ago

    Manchester, United Kingdom Hotel Football Full time

    **Cafe Football Supervisor**: **Hotel Football**: **£11.50 per hour plus service charge**: **Location Description**: Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families, to corporate guests and foodies. With views over Old Trafford, Hotel Football offers a winning medley of contemporary design,...

  • Cafe Football Supervisor

    5 months ago

    Manchester, United Kingdom Hotel Football Full time

    **Cafe Football Supervisor**: **Hotel Football**: **£12.50 per hour plus service charge**: **Location Description**: Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families, to corporate guests and foodies. With views over Old Trafford, Hotel Football offers a winning medley of contemporary design,...