Help Desk Administrator
2 weeks ago
Acorn is working in partnership with a national construction contractor who is currently seeking an experienced Help Desk Administrator to join their team on a full-time, permanent bases in Cardiff.
**Your duties will include**:
- Engineer scheduling.
- Provide a friendly and professional point of contact for customers for any queries or concerns.
- Handle incoming calls and manage outgoing calls as required.
- Logging calls into our CAFM system and allocating to the engineers or relevant subcontractor.
- Closing down calls on our CAFM system and updating clients on jobs in progress or confirming completion or further action (issuing a quote).
- Raising purchase invoices for materials received from suppliers on works orders and raising purchase orders for subcontractors.
- Liaise with relevant Contract staff and subcontractors in relation to all aspects of service desk requirements and that required information is returned in a timely manner. Respond to queries, amend data and re-issue tasks as required.
- Work closely with the Contract Manager to develop and enhance the quality of service and reporting processes.
- Carry out monitoring of CAFM (Job Logic) data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised and categorised in line with contractual KPI's and SLA's.
- Experience working on a help desk.
- Good time keeping.
- Strong administration skills.
- Experience with basic Microsoft packages.
Working hours - Monday to Friday 8:00am to 4.30pm.
Acorn by Synergie acts as an employment agency for permanent recruitment.
-
Service Desk Engineer
4 days ago
Cardiff, United Kingdom Reed Full timeI am currently recruiting for a Servoce Desk Engineer within the South Wales area. Service Desk Engineer £25,000-£30,000 South Wales The Service Desk Engineer’s role is to support end users in all aspects of IT. The role requires a good knowledge of Microsoft Operating systems and services and basic knowledge of network support. The role of Service...
-
Service Desk Administrator
7 days ago
Cardiff, United Kingdom Focus Resourcing Limited Full timeJob Description Our client in North Cardiff, are recruiting for a Service Desk Administrator to join them on a permanent basis. You will be working in a close knit and friendly team environment and will be the first point of contact for customer enquiries, technical assistance, and ensuring engineers are assigned scheduled jobs and information. The...
-
Service Desk Anlayst
2 days ago
Cardiff, United Kingdom Julian Hodge Bank Full time**Do you want to be part of a **force** for good, helping to make life better for customers & society in the moments that matter?** At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage...
-
Hire Desk Assistant
7 days ago
Cardiff, United Kingdom Phoenix Hire and Sales Ltd Full timeThe Hire Desk Assistant role is an integral part of the Hire Desk team with the main focus of continuously striving to exceed the customer’s expectations. You will be responsible for promoting a range of ancillary services and benefits to customers whilst building effective customer relationships to ensure customer enquiries are resolved promptly and...
-
Hire Desk Assistant
1 week ago
Cardiff, United Kingdom Phoenix Hire and Sales Ltd Full timeThe Hire Desk Assistant role is an integral part of the Hire Desk team with the main focus of continuously striving to exceed the customer’s expectations. You will be responsible for promoting a range of ancillary services and benefits to customers whilst building effective customer relationships to ensure customer enquiries are resolved promptly and...
-
Welsh Speaking Senior Administrator
2 days ago
Cardiff, United Kingdom St David Recruitment Services Ltd Full time**Welsh Speaking Senior Administrator** **Department: Professional Development & Funding Department** **Cardiff** **Salary: £25,531** **Hours: Monday - Friday 9am to 5.30pm** **Permanent** **PEM654** **Our client is looking for a bilingual Senior Administrator to provide strong administrative and customer support on their help desk, within the...
-
School Administrator
4 days ago
Cardiff, United Kingdom GSL Education Full timeJob description **Job Title**: **School Administrator** **Salary**: **£70-80 daily/ Temp** **Location: Cardiff** **Start Date: January** Here at GSL Education we are working with a fantastic setting in Cardiff who are looking for School Administrator on a temp to possilble perm basis. The school prides itself on providing the best education for young...
-
Service Management Advisor
4 hours ago
Cardiff, United Kingdom Cardiff University Full time**Advert** **Service Management Advisor - Service Desk** Within University IT, the Service & Operations Group is responsible for the day to day operation of the centrally managed IT service. Operating within an ITIL framework, the group provides the IT service desk, incident & problem management, change, configuration & release management, service delivery...
-
Recruitment Consultant
2 weeks ago
Cardiff, United Kingdom Reed Full time**Job Role**: Recruitment Consultant - Cardiff Finance (permanent recruitment desk) **Company**: Reed Recruitment **Location**: Reed First Floor, Southgate House, Wood St, Cardiff CF10 1EW **Hybrid working**: 3 days in the office and 2 days working from home after the initial imbedding period of a few months **Hours**: Monday - Friday, 37.5 hours per...
-
Cardiff, United Kingdom Orange Recruitment Full timeCJS Electrical Wales Ltd is recruiting for a Receptionist / Administration Support Assistant. **Position**:Permanent, fixed hours 8.00am-5.00pm **Salary**:£20,000 to £23,000 per annum dependent on experience CJS Electrical (Wales) Ltd, has provided premium quality electrical services throughout Wales, to the Commercial, Domestic, Industrial and Social...
-
Cardiff, United Kingdom CJS Electrical Wales Ltd Full timePosition: Permanent, fixed hours 8.00am-5.00pm Salary: £20,000 to £23,000 per annum dependent on experience CJS Electrical (Wales) Ltd, has provided premium quality electrical services throughout Wales, to the Commercial, Domestic, Industrial and Social Housing sectors for over 30 years. We are driven by a passion to provide high quality Design,...
-
Receptionist / Administration Support Assistant
Found in: Jooble UK C2 - 7 days ago
Cardiff, United Kingdom CJS Electrical Wales Ltd Full timePosition: Permanent, fixed hours 8.00am-5.00pm Salary: £20,000 to £23,000 per annum dependent on experience CJS Electrical (Wales) Ltd, has provided premium quality electrical services throughout Wales, to the Commercial, Domestic, Industrial and Social Housing sectors for over 30 years. We are driven by a passion to provide high quality Design,...
-
Cardiff, United Kingdom Orange Recruitment Full time**Position**:Permanent, fixed hours 8.00am-5.00pm **Salary**:£20,000 to £23,000 per annum dependent on experience CJS Electrical (Wales) Ltd, has provided premium quality electrical services throughout Wales, to the Commercial, Domestic, Industrial and Social Housing sectors for over 30 years. We are driven by a passion to provide high quality Design,...
-
Administrative Officer
6 days ago
Cardiff, United Kingdom Health Education and Improvement Wales Full timeRevalidation Support Unit (RSU) The RSU is a professional unit within Health Education and Improvement Wales (HEIW) that aims to support and improve professional standards across Wales. The Unit has responsibility for: - Management of the GP Appraisal Process for all GPs in Wales on behalf of the Health Boards. - Leading on Medical Appraisal Quality...
-
Administrator
4 days ago
Cardiff, United Kingdom Yolk Recruitment Full time**Administrator - 3 month temporary contract - Cardiff - Immediate Start** **The Opportunity** Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a sub division of the Welsh government recruit an Administrator to join their team. They are an extraordinary organisation based in Cardiff with a diverse workforce and inclusive...
-
Executive Officer Welsh Speaking
4 days ago
Cardiff, United Kingdom Brook Street Full timeOur Public Sector client is recruiting for a **Welsh Speaking Executive Officer / Administrator**. This will be a hybrid role offering flexible working hours and an incredible benefits package. **Benefits** - Great location - minutes from Cardiff Queen Street station & lots of local car parking - Attractive starting salary with regular reviews - 31 Days...
-
Temporary Admin
2 weeks ago
Grangetown, Cardiff, United Kingdom Supply Desk Full timeReceptionist Position at Welsh Medium Secondary School Full time ASAP start Are you passionate about education and ready to make a difference in a Welsh Medium secondary school? We are an esteemed education recruitment agency currently seeking a dedicated and organized receptionist to join our team for a client school in Torfaen. This is a special...
-
Receptionist / Administration Support Assistant in Cardiff
Found in: beBee S GB - 10 hours ago
Cardiff, United Kingdom CJS Electrical Wales Ltd Full timePosition: Permanent, fixed hours 8.00am-5.00pm Salary: £20,000 to £23,000 per annum dependent on experience CJS Electrical (Wales) Ltd, has provided premium quality electrical services throughout Wales, to the Commercial, Domestic, Industrial and Social Housing sectors for over 30 years. We are driven by a passion to provide high quality Design,...
-
HR Administrator
2 weeks ago
Cardiff, United Kingdom Sjacymru Full timeHR Administrator Salary - £21,145 per annum Permanent - Full time - 35.0 hours per week Reporting to the HR Business Partner and ultimately the Head of HR, the HR Administrator is responsible for delivering pro-active and people focused administrative support to the HR team, and acting as a first point of contact for all staff and volunteer queries. The...
-
Transport Administrator
4 days ago
Cardiff, United Kingdom Driving Force Recruitment Ltd Full time**Transport Administrator** **Hours: 40 hours per week Monday - Friday 8:30am - 17:00pm (Plus Sat mornings on a rota)** **Pay rate: £11.00 Per hour.** **Location: Nantgarw** When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking...