Operations Associate

5 months ago

London, United Kingdom Decision Focus UK Ltd Full time

**Company Overview**:
We are a fast-growing B2B SaaS company delivering solutions for Governance, Risk, and Compliance (GRC) to customers globally, with a particularly strong presence in Financial Services and Large Tech industries. We have experienced a growth rate of 50%+ yearly for 4 years, and we are self-financed and privately owned by PE. With a team of 50, we are expanding rapidly across all GRC disciplines, with an emphasis on large enterprises with high security and scalability demands.

**Position Overview**: We are excited to welcome an Operations Associate to our versatile Operations Team, where you will play a vital role in finance, process, HR functions, and our ISO 27001 accreditation. This position offers a unique opportunity to contribute across multiple domains, helping to build the operations and compliance function as the business grows. The role a hybrid role based out of our London office in Oval, there will be an expectation that you will be able to easily travel to the office when required for face-to-face collaboration (1-2 days/week).

The Operations Associate will report to the Operations Manager.

**Key Responsibilities**:
**Finance**:

- Collaborate on financial data management, encompassing meticulous reconciliation and insightful reporting.
- Assist in preparing financial documents such as invoices, purchase orders, and expense reports.
- Manage inbound inquiries from clients and suppliers.

**Process**:

- Be an integral part of process refinement initiatives to enhance operational workflows.
- Collaborate with cross-functional teams to identify bottlenecks, suggest improvements, and implement changes.
- Maintain an up-to-date repository of process documentation, standard operating procedures (SOPs), and training materials.

**HR**:

- Contribute to seamless HR functions, including onboarding, benefits administration, and employee record management.
- Assist in maintaining HR databases and systems to ensure data accuracy and confidentiality.
- Support employee training and development programs, fostering a growth-oriented work environment.

**ISO 27001 Accreditation**:

- Play a pivotal role in ISO 27001 accreditation by actively participating in compliance efforts.
- Collaborate with relevant teams to ensure that information security practices align with ISO 27001 standards.
- Assist in documentation and implementation of information security controls.

**Qualifications**:

- A Bachelor's degree in Business, Finance, HR, or a related field.
- Proven experience of 1-3 years in operational, financial, HR, or compliance roles.
- Remarkable attention to detail and organisational skills.
- Proficiency in Microsoft Office Suite, especially Excel for financial data analysis.
- Experience with accounting software such as XERO and procurement systems such as SAP desirable.
- Excellent communication skills for effective collaboration and problem-solving.

**About Us**: At Decision Focus, we foster an innovative and collaborative work environment that values contributions from diverse perspectives. As an Operations Associate, you'll gain exposure to various facets of our organization, enabling you to grow both personally and professionally.

**Why Join Us**:

- Opportunity to gain exposure to ISO 27001 accreditation practices.
- Exposure to multifaceted world of operations, everyday will bring new challenges.
- Encouragement to bring forward ideas and drive process enhancements.
- Access to professional growth opportunities within our dynamic organization.

If you are passionate about operational excellence, excited by challenges across finance, process, HR, and information security, we encourage you to apply. Together, we will ensure that our operations remain at the forefront of efficiency and compliance.

**Benefits**:

- Generous holiday allowance
- Hybrid working policy
- Regular staff socials
- Salary £30-35K depending on experience

So if you are interested in taking the next step in your career get in contact today.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free or subsidised travel
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Administrative experience: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in London

Reference ID: OPS100

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