Service Administrator
4 weeks ago
**Morestarts **are pleased to be working with a well-established manufacturing client in Chesterfield.
Due to an organic increase in workload, we are looking for a **Service Administrator** to join their team who has previous experience working in a fast paced, service deparment role.
**Responsibilities**:
- Answering calls in a confident manner to assist customers with queries
- Organising and booking in service work
- Preparing jobs for invoicing, processing warranty claims and assisting the Service Manager with administration duties as and when required
- Liaising with workshop staff
- Taking card payments
- Monitoring and chasing overdue service and repair work
- Recording all jobs on the Service Department database
**Requirements**:
- Previous experience in an administrative role is preferred
- Previous experience in a Service Department would be advantageous
- Strong organisational skills and Literacy skills is essential
- Excellent phone etiquette and communication skills
- Familiarity with Microsoft Office programs is essential.
**Salary and Shifts**:
- 40 hours a week
- 08:30 to 17:00, Monday to Friday
- £26,000 to £30,000 per annum, depending on experience.
- 20 days annual leave plus BH's. Rising to 23 after 3 years, 25 after 5 and 27 after 10.
This is an exciting opportunity for a detail-oriented individual to join their team as a Service Administrator. The employer is offering competitive compensation and a supportive work environment where plenty of training will be provided.
**Job Types**: Full-time, Permanent
**Salary**: £26,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Service based administrative: 3 years (preferred)
- Dealing directly with customers: 3 years (required)
Work Location: In person
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