Sales Order Administrator

2 months ago

Newport, United Kingdom KLA Full time

Company Overview
Group/Division

KLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support.

**Job Description**:
Our Order Administration team resides within the Corporate Financial organization and is responsible for the timely and accurate booking and processing of customer received orders. The team works with Sales, Finance, Manufacturing, Marketing and Service organizations to ensure complete delivery of the required products and services offered by KLA.

The Sales Order Administrator handles sales order processing and data coordination for new purchase orders (POs) and change-order submissions, returns, and overall backlog management. This is a permanent role an is based in our based in our Newport office

Essential functions:

- Receives orders submissions for new purchase orders, order changes, adjustments, and cancellations directly from both Field Sales and Product Division Representatives.
- Achieves and maintains rapport with internal and external customers and works to give them the best possible service.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
- Ensures data integrity through complete entries and correct codes for retrieval by other KLA personnel.
- Follows up on inquires by others for current status information based on the most recent submissions to Corporate Sales Operations.
- Handles the order needs of sales representatives, customers, product divisions, and finance.
- Works with Master Database manager and Finance to facilitate the Customer entry setup for orders for new customers.
- Reviews submission documents to include, but not limited to: customer POs and change-orders, related documents, agreements, and supporting documentation to ensure compliance with Corporate Systems Booking Policy while maintaining complete and accurate backlog representation.

Skills and experience
- Previous experience of order management (database processing), as well as ability to work with KLA colleagues on customer order-related issues.
- Knowledge of all order-related export requirements for international orders including but not limited to: Letters-of-Credit, VAT Tax issues, and Incoterms.
- Experience working with SAP Sales Module.

Minimum Qualifications
- High school diploma or equivalent education level, Degree qualification desirable.

What we will offer you?

KLA, benefits package includes: Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme and life assurance.
- We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees._
- KLA is proud to be an equal opportunity employer_

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