Care Supervisor
5 months ago
The Field Care Supervisor is responsible for assisting the Registered Manager in organising the day-to-day running of the service provided through the Policies, training, supervision, and guidance provided by the Company.
The Field Care Supervisor responsibility is to support the Registered Manager and Care coordinator in achieving the Company's aims and objectives and achieving quality in the service provided to the Service Users per the Company's Quality Assurance Policy.
DUTIES AND RESPONSIBILITIES:
- To provide care and rapid response service when required.
- To maintain an effective system in consultation with the Care Coordinator and Registered Manager for quality assurance management based on the outcomes for service users, in which standards and indicators to be achieved are clearly defined and monitored on a continuous basis, ensuring that all service users and their carers are consulted about the care service.
- To carry out introductory visits of new care workers to a client.
- To be responsible for on-call every other weekend in case of an emergency cover visits. Give a detailed report of the weekend on call and report any concerns immediately.
- To liaise closely with the Care Coordinator in relation to recruitment, allocation of Care Workers and ensure contingency within the service.
- To meet care workers formally on a one to one basis for the purposes of direct supervision at least quarterly and keep written records on the content and outcome of each meeting.
- To facilitate quarterly team meetings for care workers and to prepare an agenda and maintain minutes from the meetings.
- To organize staff entertainment quarterly (after the pandemic) and the Company’s Christmas Party for the clients.
- Development of care & support plans and updates to these.
- To fill in for Care Workers when an existing Care Worker notifies that they are unable to attend a call.
- To urgently report any changes in a Care Worker's or client's schedule to the Care Coordinator.
- To monitor, supervise and mentor all Care Workers in the field.
- To carry out spot checks and observations.
- To ensure accuracy and completeness of all documentation held in Service Users' homes.
- To ensure that all written reports and administration is up to date
- Act appropriately in emergency situations, reporting incidents whilst respecting client/service user’s sensitivity, privacy and confidentiality and respond to crisis situations effectively by summoning appropriate assistance
Pay: £20,888.56-£24,328.32 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- providing care: 1 year (preferred)
- supervisory: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
- NVQ Level 2 Health & Social Care (preferred)
Work Location: In person
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