London Rail Replacement Controller

At Abellio London we love our jobs and everything we do is to support our wider goal of being the best bus operator in London.

Do you get a buzz when you see growth in a business? Do you want to be part of this journey?

Abellio London Bus operates bus services across London on behalf of TFL, plus rail replacement and event services across the UK. We operate over nine per cent of the London’s bus network, running 800 vehicles and employing around 2,700 employees across six depots in Central, South and West London. We run a number of routes, carrying over 150 million passengers a year on TfL’s contracted bus network.

**Duties include**:

- To plan and manage replacement buses and coaches to provide journeys to a timetable when the rail service is disrupted due to pre-planned and emergency requirements
- Ensuring and delivering a high-quality customer focused approach
- To provide efficient and effective administrative support
- Work effectively with external suppliers and colleagues
- Always have a duty of care for the health and safety of yourself and your colleagues, including a duty to report unsafe acts or omissions of safety
- To undertake any other duties commensurate with the role
- An individual who can develop effective working relations with suppliers, colleagues, and customers
- Can handle high pressure situations in a calm, professional and logical manner
- It will be desirable if applicants can demonstrate previous experience administering logistics or passenger transport
- Working on a zero-hour contract, which involves shift-working on a rota basis covering middle and late shift patterns

Abellio London supports diversity and inclusion and is committed to eliminating discrimination and encourages diversity amongst the workforce which is truly representative of all sections of society.