Customer Services Co-ordinator

3 weeks ago


Ealing, United Kingdom Wates Full time

**We have an opportunity for a Customer Service Co-Ordinator **to join our Wates team within our responsive maintenance division. You will be working out of our Ealing office on one of our social housing contracts leading and supporting our Customer Service team.

**Key Accountabilities will include**:

- Champion continual improvement to achieve excellent operational delivery and supply chain management
- Develop and maintain excellent customer relationships
- Manage complaints effectively to identify patterns and trends and instigate and lead on improvements of the service
- Lead a team of planners and administrators to maximise productivity, efficiencies and effectiveness ensuring that team adhere to company policies and procedures
- Support the Contract Lead to deliver a quality, customer focussed, profitable and safe business

**We are looking for** a Co-ordinator with experience managing scheduling and/or administrative teams in the maintenance sector as well as an advanced skill level in Microsoft Excel and Word. This role could also be suitable for an experienced Scheduler seeking to take the next step in their career overseeing and leading a team.

Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.

PLACEHOLDER



  • Ealing, United Kingdom 4Recruitment Services Full time

    **Transport Co-Ordinator - Nationwide Organisation** **Contract, Full Time** **£16 PH** **Job Purpose**: - Responsible for supervision of the Stores staff in the performance of their daily duties, performing all related management tasks including training and, in conjunction with others, staff schedules - Ensure that work and equipment is safe to use...


  • Ealing, Greater London, United Kingdom Levi Strauss & Co. Full time

    As a Keyholder at Levi's you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and assisting our Stylists.Key parts of the role:Deliver the highest level of customer service through team work and living our brand valuesSupport Store...

  • School Admin

    4 days ago


    Ealing, United Kingdom Protocol Education Full time

    **School ADMIN /RECEPTION** Full time Long Term September 2023 Location : Southall,Middlesex THE SCHOOL : This is an exciting opportunity to join a highly successful, oversubscribed, mixed, multi-cultural high school in West London - The top 5-10% of schools nationally, for student progress Your role will include Reception /Administration Services across...


  • Ealing, United Kingdom T Brown Group Full time

    **T Brown Group are looking for an experienced Customer Liaison Officer to join our M&E Division. This will be based primarily in our Ealing Office.** - £26,000 per annum + Company Car - 25 days Holiday + Bank Holidays - Pension Scheme **Location**: Ealing with occasional site visits/meetings **What you will be doing.** As a Customer Liaison Officer,...

  • Service Colleague

    2 days ago


    Ealing, United Kingdom Asda Full time

    **Job Title**: Service Colleague ***Location**: Ealing ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Afternoons ***Hours per Week**: 12 ***Pay Rate**: £12.61 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 27 May 2024 Service Colleague Our operation runs 24 hours per day, 7 days per...

  • Field Sales

    6 days ago


    Ealing, United Kingdom Crystal Services plc Full time

    A Field Sales and Account Manager is required to sell pest control contracts and one off treatments in the Twickenham and Surbiton areas Crystalkil Pest Control are one the 5 largest pest control companies within the M25 area The job includes making appointments and going to client’s premises to survey and encourage them to sign with the...


  • Ealing, United Kingdom Barako cleaning services limited Full time

    **About us** We are professional, innovative, inclusive and our goal is to Company Goals for Barako Cleaning Services (BCS): 1. **Excellence in Cleanliness**: Our foremost goal is to establish Barako Cleaning Services as the epitome of cleaning excellence. We strive to set new industry standards through our meticulous attention to detail, advanced cleaning...

  • Security Officer

    4 weeks ago


    Ealing, United Kingdom Bouygues Energies & Services UK Full time

    **Security Officer - Weekends**: Bouygues Energies & Services Solutions - Ealing Bouygues Energies & Services currently has an exciting opportunity for a Corporate Security Officer to join our Facilities Management team working at a university building in Ealing. This is a permanent role working **Saturdays & Sundays only**: 0700:19:00 (Ealing) **Key...


  • Ealing, United Kingdom Sense IT Support and Services Ltd Full time

    **Job Summary** Our company provides IT support and solutions to small and medium sized businesses, and we are looking for a 1st line support person to join our small but very busy team. This is an ideal opportunity for someone with a passion for IT to develop their skills and career potential. **Responsibilities and Duties** - Provide 1st line support on...


  • Ealing, United Kingdom Adecco Full time

    Adecco are currently recruiting for a Director of Legal and Democratic- Services for a Local Authority in the West London area. Client: Local Authority in West London Job Title: Director of Legal and Democratic- Services. Pay Rate: £850 - £900 a day UMBRELLA (Inside IR35) Hours: 35 Hours a week (Mon-Fri) Hybrid, mix of office and home Duration 3 - 6...


  • Ealing, United Kingdom Adecco Full time

    Adecco are currently recruiting for a Director of Legal and Democratic- Services for a Local Authority in the West London area.Client: Local Authority in West LondonJob Title: Director of Legal and Democratic- Services.Pay Rate: £850 - £900 a day UMBRELLA (Inside IR35)Hours: 35 Hours a week (Mon-Fri) Hybrid, mix of office and homeDuration 3 - 6 Month...


  • Ealing, Greater London, United Kingdom SLS Recruitment Full time

    Sales Assistant - Immediate Start Our client is currently recruiting for sales and customer service advisors to start immediately in their London office due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility...

  • Shift Leader

    2 weeks ago


    Ealing, London, United Kingdom Foot Locker Full time

    OverzichtYou get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the...


  • Ealing, United Kingdom Adecco Full time

    Council Tax and Housing Benefits Customer Service Officer£19.50 per hourMon to Fri, 36 hours per weekTemporary Role Hybrid Working - 3 days in the office, 2 days at home (subject to change)Key performance indicatorsTo achieve expected call taking volumesComplete enquires within call taking times.Average call wait times (Service and Department)Ensure...


  • Ealing, United Kingdom Wayman Recruitment Group Full time

    Computer Science Teacher - Ealing Wayman Education is seeking a highly committed and passionate Computer Science Teacher who is keen to ignite a real passion in the students by providing a rich, varied and exciting curriculum. As a Computer Science Teacher, this role will involve you teaching as part of an established department teaching to KS3/4. Whether...


  • Ealing, United Kingdom Daniel Owen Ltd Full time

    Plasterer / Wet Trades Job Type: Permanent Start Date: Immediately Location: West London Salary: £18 - £20 per hour We have an opportunity for a Plasterer / Wet Trades Operative to join a successful housing repairs and maintenance team on a local housing association contract. Responsibilities: Undertaking all plastering tasks to achieve first time fix...

  • Plasterer

    7 days ago


    Ealing, United Kingdom Daniel Owen Ltd Full time

    Plasterer Job Type: Permanent Start Date: Immediately Location: West London Salary: £18 - £20 per hour We have an opportunity for a Plasterer to join a successful housing repairs and maintenance team on a local housing association contract. Responsibilities: Undertaking all plastering tasks to achieve first time fix and deliver a high standard of...

  • Plasterer

    3 days ago


    Ealing, United Kingdom Daniel Owen Ltd Full time

    Plasterer Job Type: Permanent Start Date: Immediately Location: West London Salary: £18 - £20 per hour We have an opportunity for a Plasterer to join a successful housing repairs and maintenance team on a local housing association contract. Responsibilities: Undertaking all plastering tasks to achieve first time fix and deliver a high standard of...

  • Plasterer

    7 days ago


    Ealing, United Kingdom Daniel Owen Ltd Full time

    PlastererJob Type: PermanentStart Date: ImmediatelyLocation: West LondonSalary: £18 - £20 per hourWe have an opportunity for a Plasterer to join a successful housing repairs and maintenance team on a local housing association contract.Responsibilities:Undertaking all plastering tasks to achieve first time fix and deliver a high standard of workmanship in a...

  • Finance Officer

    7 days ago


    Ealing, United Kingdom Adecco Full time

    Finance Officer required for our public sector client to work on a Hybrid basis Client: Local Authority in West London Job Title: Finance Officer Pay Rate: PAYE £18.04 per hour | Umbrella £23.33 per hour Hours 35 Hours a week (Mon-Fri) Hybrid - 1 day in the office Duration: 3 months (possible extension) Purpose of the Role: To be responsible for...