Case Holding Supervisor

7 days ago

Stockport, United Kingdom Great Minds Together Full time

**Join Our Team as a Case Holding Supervisor**

Looking for an opportunity to make a real difference in families' lives? We're seeking a passionate individual to join us as a Case Holding Supervisor. In this role, you'll work closely with our Operations Manager for the Outreach Division and support our dedicated team of Family Wraparound Coordinators, Mentors, and Volunteers.

**In your new role you will**
- Conduct Initial calls on referrals received, acting as the Great Minds Together ‘Front Door’.
- Ensure consent and other documentation is obtained and stored securely via Document Vault on CPOMS.
- Create a child’s needs assessment and intervention plan in collaboration with the young person, family and agencies.
- Provide support to families of children and young people with SEND / SEMH needs.
- Liaising with other agencies e.g., school, social care, health, and local authorities to ensure appropriate care planning is in place and SMART planning is effective.
- Liaise with other services and professionals about families where there are complex situations to support the volunteers & wider team.
- Provide regular case updates to your Direct Line Manager.
- Provide written reports when required both internally to management and externally for other agencies.

**Essential Must-Haves**
- Professional experience working in the SEND and/or SEMH sector.
- Experience of managing/ overseeing a team of staff.
- Awareness and experience of the education system, SEND support and the social care sector including social workers, edge of care and looked after children.
- Full UK driving licence and access to a vehicle with business insurance.

**What do you need to succeed in your new role?**
- Good interpersonal, communication and active listening skills.
- Commitment, resilience and tenacious professional attitude from the beginning through to resolution, making a positive difference.
- Solution-focused approach.
- Ability to use own initiative whilst also knowing when to seek advice and help. Manage own workload including own diary.
- Competent IT skills in order to maintain accurate records.
- Flexible working approach.
- Ability to “think outside of the box” in order to provide the best solutions and outcomes.
- To have a flexible working approach due to the needs and services of the organisation.

**Embracing the Unexpected**

Due to the unpredictable and varied nature of Great Minds Together's work, staff should be flexible, willing to work weekends and evenings as needed. Additional duties, usually compatible with regular tasks, may arise to cover unforeseen circumstances or changes. If these tasks become regular, they'll be added to the job description after consultation with the staff member.

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£31,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme

Application question(s):

- Do you have professional experience working in the SEND and/or SEMH sector
- Do you have experience of managing/ overseeing a team of staff
- Do you have a UK driving licence and access to a vehicle with business insurance?

Work Location: In person

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