Band 2 Catering Operative

7 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
The work involves preparation, handling and serving of foods across all areas of the Catering department and associated hospital sites. The post holder will require maintaining good food hygiene standards for patients, staff and visitors to the Trust in accordance with individual sites processes.

Good housekeeping and cleaning practices are maintained to a professional standard promoting a professional image to patients and visitors promoting the Trust vision and values.

Use of industrial and light equipment and machinery is required within ward services, retail, stores and central production units.

**Main duties, tasks & skills required**:

- Provide high quality retail and beverage service to all customers using the Trust facilities and hospitality services
- Communicate menus and promotions to customers internal and external, providing good customer service for Retail and Hospitality
- Identify and report faults as required to department supervisors or leads
- Use POS tills for payment transactions, and follow departments cash handling process and procedures
- Maintain excellent cleaning standards within the working area following cleaning schedules supplied
- Ensure codes of practice for HACCP and food safety are followed as per site training
- Temperatures of cooked foods is recorded, along with chilled and frozen storage using the designated HACCP sheets
- Replenish stock in accordance with Retail display plans
- Check dates and rotation of food accordingly within the working area
- Handling cleaning chemicals in accordance with COSHH and training provided
- Report ANY cash handling or security breaches immediately to Supervisors and Managers
- Appropriate removal of food waste (as per site process) using designated waste and recycling streams
- Ensure Hospitality is delivered to areas as booked in liaison with the Hospitality Manager
- Report abuse of service to Supervisors or line managers

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- GCSE Equivalent in English and Maths
- Basic Food Hygiene Certificate or willingness to undertake in the induction period

**Desirable**:

- Relevant Catering qualifications
- Higher Catering Education
- Other Education

**Experience**:
**Essential**:

- Health and Safety or willingness to undertake in induction period
- Food Hygiene Regulations or willingness to undertake in induction period
- Willingness to undertake specific competencies to meet the full requirements of the role

**Desirable**:

- Previous Catering Work Experience
- Previous Hospital or Care Experience
- Catering related knowledge
- Allergy Regulations

**Additional Criteria**:
**Essential**:

- Literate with basic I.T skills
- Read and understand written documentation
- Verbally communicate with people
- Presentable
- Work in large teams
- Able to work in hot and cold environments
- Time keeping

**Disclosure and Barring Service Check**:

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