Desk Acquisition Advisor

3 weeks ago

Preston Brook, United Kingdom O2 Full time

It matters to us that Team O2 is as diverse as the communities we serve.

We welcome and encourage people from all backgrounds to apply.

Whoever you are, O2 has a place for you.

Come join us.

**Location(s): Preston Brook, Runcorn & Home Based**

**Closing Date: 28th February 2023**
- A new business sales focused role within Medium Business Sales Team, this role will be fully focused on winning new logo customer in the SMB space (5-75 employees).
- Your role will be to proactively generate sales opportunities (Pipeline) to new logo prospect accounts, and to convert these opportunities to sales across the full portfolio of VirginMediaO2 products.
- You will be required to build a strong and balanced pipeline of new customer opportunities, with a focus on driving customer value to maximise revenue streams through selling the complete VMO2 portfolio. These include, but not restricted to Mobile, DIA, Microsoft O365, hardware and various other connectivity and digital solutions.
- You will be required to fully understand your prospects needs and their plans for growth or business transformation, to offer them the best solution to suit their requirements.
- Sales activity and customer engagement will be delivered through a mix proactive prospecting activity to a defined list of target prospects and the conversion of marketing generated leads.

**Key Responsibilities**
- Develop sales insights into a defined portfolio of target prospect accounts through proactive prospecting activity and customer insight gathering.
- Relevant customer information should be gained to support the generation of new business sales opportunities within your portfolio of target accounts.
- Deliver results - this includes target achievement, developing and implementing action plans for delivering results, balanced pipeline growth and management, forecasting, logging/recording of customer interactions on salesforce/CRM, understanding and plans for correcting or enhancing your personal performance statistics.
- Self-sufficiently sell the full VirginMediaO2 products portfolio into your customer account base, with a clear growth strategy for each customer. This should be done both independently and with support from the Specialist Pre-Sales Team for the more complex sales when required but with a consistent curiosity to develop your own skills across our complete portfolio.
- Activity - A fully proactive contact strategy across all prospects within your identified target base to ensure you understand their key 12/24-month strategies to position yourself a Trusted Advisor for their telecommunications and digital requirements. Achievement of all activity KPIs - outbound calls, account coverage etc as laid out within the KPI requirements for the role.
- Activity - In addition to creating self-generated pipeline, you should be able to rapidly engage Marketing generated leads, converting these to qualified sales opportunities through; quickly building customer rapport to facilitate a consultative, solution led sales conversation.
- Responsible for maintaining accurate and precise customer contacts, activity, pipeline, and opportunity information within the Salesforce CRM
- Customer Experience - Facilitate timely handovers of newly won customer accounts to ensure a smooth transition from New Business Sales to in our Account Management team.

**What We Need from You**:
**Essential Skills**:

- B2B sales experience in an environment that requires delivery of multiple sales KPI’s.
- Experience of "solution selling" or complex sales.
- Experience engaging with C Suite decision makers.
- An understanding of the competitive landscape for VMO2.
- Strong communication skills - orally and written.
- Driven and self-motivated with desire to be the best.
- Able to keep up to date with changes in products, services and competencies through self-learning and self-development - a curious learner. who takes personal responsibility for their development in product & service knowledge as well as their own skills.

We’re looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.

We also believe a great work-life balance is important, so we’re open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it.

Please note:

- Due to the potential conflict of interest, unfortunately we’re unable to facilitate secondments to or from Tesco Mobile

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