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Housing Administrator

4 months ago

Nottingham, United Kingdom Tuntum Housing Association Full time

Tuntum Housing Association is looking to welcome a Housing Services Administrator to our Housing team.

This is a fixed term position for 12 months initially.

Your role as Housing Services Administrator will be to act as the first point of contact for the Housing Services Team, dealing with customers via all methods of communication and providing comprehensive administrative support in a timely and positive manner to your colleagues in the Housing team.

The key purpose of you role is to support the delivery of an effective, efficient, responsive and customer-focused housing service, with responsibility for initial housing, rent, tenancy and estate management enquiries alongside completing administrative duties associated with voids and allocations, low level housing complaints and ad hoc housing administration tasks as required.

If you are an enthusiastic and experienced administrator with experience in working in a busy department, then we are looking for you.

You must have excellent, demonstrable I.T and communication skills with the ability to work independantly and as part of a wider team.

If you also have have a basic understanding of housing associations and their role and are able to demonstrate previous experience within the social housing sector/experience then that would be a real plus.

**Benefits**:

- **25 days holiday rising by 1 day per year up to 30 days + public holidays (pro rata)**:

- **Westfield Health level 1 cover**:

- **£15 per month towards gym membership**:

- **Up to 7% matched pension contribution**:

- **Free parking**

Tuntum Housing Association are one of the UK’s largest Black, Minority, Ethnic (BME) led housing providers. Our legacy is rooted in providing affordable homes and we remain passionate about supporting diverse communities. We have a holistic offer, not just in the provision of a range of high quality homes, but also in our commitment to supporting neighbourhoods and in improving lives through our employment, training, care and support work.

**Job Types**: Part-time, Temporary
Part-time hours: 22.5 per week

**Salary**: From £15,122.20 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Flexitime
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person

Expected start date: 01/09/2023