Motor Claims Handler

2 months ago

Dunstable, United Kingdom Kelly Group Full time

Kelly Group is currently looking to recruit the very best talent and have a unique opportunity for a Motor Claims Handler to join our fleet team.

We are looking for someone with a positive attitude with previous plant experience to conduct on site services to our growing team.

**In this role you will be responsible for**:

- Prepare and review accident claim forms and related documents.
- Investigate circumstances of all accidents to determine insurance liability.
- Managing first notification of claims, fault & non-fault, from start to completion.
- Raising invoices on non-fault claims to send to third party insurers and raising payments on fault claims where we have accepted liability.
- Daily communication with insurance companies, solicitors and all internal departments regarding ongoing claims.
- Managing claims where we have offered our intervention services and following up with the suppliers.
- Arrange independent damage assessment of vehicles for insurance purposes.
- Input and maintain accurate information on internal systems.
- Liaise with all sites to obtain outstanding accident forms and photographs of all vehicles involved in accidents, along with any further supporting documentation.
- Negotiate best possible claims settlement figures.
- Collate and produce relevant claims reports for presentation to management (regular reports - Weekly Accident Summary)
- Answering calls from our company drivers to discuss accidents and any potential excess applied to them
- Action & respond to all written correspondence received regarding Road Traffic Accident claims

**You will have the following qualifications and be able to prove experience and competence**:

- Good organisation and time management skills
- The ability to pay attention to detail
- Ability to multitask whilst managing a heavy workload.
- A commitment to excellence
- A flexible attitude
- Strong interpersonal & excellent communication skills
- The ability to work without supervision
- The ability to stay motivated in all circumstances
- The ability to work to tight deadline
- The ability to remain calm under pressure and maintain high standards at all times
- Competitive PAYE Salary with bonus scheme
- 28 days paid annual holiday
- Personal Accident Insurance
- Company Pension scheme
- Cycle to work scheme
- Excellent career progression opportunities

Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 35 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally.

Working across several industries including telecommunications, rail, metro, highways and fleet, Kelly Group operate nationally with 40+ operational centres and deliver a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group deliver a ‘one-stop solution’ to meet the needs of our clients and delight their customers.

As a service provider, our workforce is our extended family, which is why we invest in their safety, training, careers, welfare, vehicles and tools they need to deliver excellence. With a workforce of circa 3500, 40+ national operational centres, 4 training hubs and a fleet of over 2500 vehicles, Kelly Group are committed to developing an excellent team, a fair culture and a safe working environment.

If you feel you have the required experience and want to further your career with a long standing communications contractor, please apply.

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