Deputy Head of Training
4 weeks ago
Our Deputy Managers are brilliant retail leaders, accountable for the day to day running of our stores in the absence of the Store Manager.
With experience in a junior management role already under your belt, this is an opportunity to take your career to the next level. You'll be responsible for the customer experience, for maximising profit and minimising loss, and will ensure your store colleagues are clear on their sales targets and delivering Customer First behaviours at all times. You'll encourage, praise and celebrate success with your team, and create an environment where both colleagues and customers feel valued, building trust and loyalty. Day to day you'll ensure effective planning in store deployment, operational and commercial changes, and stock protocols. You'll support the recruitment, development and management of our store colleagues, and will drive great engagement with your team. Experience in a junior management role, ideally in a retail sales environment
Experience of labour force scheduling, and associated time management skills
Experience of delivering coaching/training in the moment to ensure that customers have a great experience
Evidence of commercial acumen and an appreciation of current operating environment
Excellent communication skills, verbally and in writing
IT proficient, with experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems
As well as holiday and contributory company pension, you can expect to enjoy:
Store discount, with 25% off most products across Halfords and Tredz
Employee discount, with up to 60% off your garage bills at Halfords Autocentre
Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
Life insurance
Option to join our Sharesave scheme: save to purchase shares at a 20% discount
Cycle to Work scheme
Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We currently have 4,516 live graduate jobs and we're adding more all the time.
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