Voluntary Services Coordinator

2 weeks ago


Dartford, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

Working with a complex trust environment the Voluntary Services Coordinator is responsible for ensuring that they are able to develop, implement and manage volunteering services within North Kent.

To recruit, select, place, train and support volunteers in close collaboration with staff and other organisations in North Kent in order to enable volunteers to contribute towards the quality of life of clients and co-ordinate the services that volunteers provide. Ensuring they are professional, informative and advising in a holistic manner in the support and advice provided.

They are accountable to develop, implement and manage the volunteering services and activities within the North Kent Area Kent to ensure best practice in volunteering, in line with the Trust Polices

They will lead the development of best practice initiatives in line with operational service needs and aspirations and design and align operational procedures to support their effective delivery.

They will actively promote and raise the profile and value of volunteering in partnership with their team across the trust and wider local health economy.
- RESPONSIBILITY:

- Effectively manages a team of volunteers to support the delivery of the voluntary services ambitions and KPIs
- Ensure that a “Duty of Candour” is maintained with services users/carers at all time supporting their effective engagement with Voluntary Services as both volunteers and recipients of voluntary activity.
- To assure that Voluntary Services are delivered safely and in accordance with the requirements of the Health and Social Care Act, including monitoring the quality and safety at each site of responsibility, identifying breaches, escalating them and acting on them as soon as possible.
- Responsible for performance measured against Key Performance Indicators, ensuring that targets are met and quality is measured within voluntary services.
- Implementation and development of relevant policies and procedures

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Responsibility for Volunteers
- Engage with people who wish to become Volunteers, including people who are in the Service or have used the Service at KMPT
- Interview individuals for suitability making judgments involving a wide range of facts.
- Completion of a system of forms to avail placement of Volunteers i.e. help with getting ID docs for DBS to send to our administrator
- Provide an induction and training programme appropriate to the volunteer role and the needs of individual volunteers
- Maintaining support and supervision of individuals whilst in placement.
- Communicate and liaise with other Trust staff, external agencies and Community sites in placing Volunteers.
- Encourage and support personal development and training opportunities and Volunteers.
- Responsible for Volunteers that help maintain the daily service to patients, their visitors, staff and general public.
- The post holder will provide supervision and direction to the volunteers Providing leadership, promoting initiative, creativity and motivation and ensuring a volunteer’s personal development and training needs are addressed.
- Adopt safer recruitment principles and ensure robust selection processes which provide equality of opportunity and enhance quality of selection decisions.
- Participate in regular supervisions with the volunteer and develop and have a development plan that includes competencies relating to the Trust strategy.

**Volunteers Management**: In conjunction with KMPT managers, recruit and interview all potential volunteers:

- Develop and deliver appropriate “Induction package” for all volunteers ensuring they are continually adapted for changing responses in service requirements
- To assess the volunteer ‘skills, qualifications and/or training in order to achieve effective services for the benefit of patients and staff
- Develop and maintain role profiles for all volunteers recruited to the trust be able to provide a report that can feed in to the annual review so that the service can provide regular feedback to services and TWPCEG
- Maintaining personnel records; the control, place


  • Sales Coordinator

    2 weeks ago


    Dartford, Kent, United Kingdom M Barnwell Services Full time

    An experienced Sales Coordinator with Fluid Sealing Industry experience is needed to join our team at M Barnwell Services, the UK's largest independent manufacturer, stockist and distributor of fluid sealing products based in Kent, on a full-time basis. Reporting to the Regional Sales Manager, the role is ideal for a confident, self-motivated and...

  • Care Coordinator

    4 weeks ago


    Dartford, United Kingdom Helping Hands Home Care Full time

    Location: Dartford **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...


  • Dartford, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time - 40 Hours** We are looking to recruit a Multi Skilled Engineer to join our team in Dartford. About the Role Working to deliver the best quality service, carrying out responsive and planned repairs to both occupied and void properties, you’ll undertake a variety of trade repairs and maintenance work to include minor plumbing,...


  • Dartford, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time** We are looking to recruit a Customer Service Manager to join us in Dartford. **About the Role** Working on our 10-year contract with Moat Homes, you will be responsible for managing a team of planners and schedulers and liaising with Moat Homes’ contact centre to deliver a high quality service. This includes managing day-to-day...

  • Care Coordinator

    4 weeks ago


    Dartford, United Kingdom Helping Hands Full time

    Location: Dartford The Role: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...


  • Dartford, United Kingdom Morgan Sindall Property Services Full time

    Permanent - Full Time. 42.5 hours We are looking to recruit two Labourers to join our team across Dartford. About the Role You will join our team working on a 10 year contract with Moat Homes as one of our Labourers to deliver carry out a variety of technical tasks whilst delivering a high quality service to our customers. Working efficiently and safely,...

  • Groundworker

    1 month ago


    Dartford, United Kingdom Morgan Sindall Property Services Full time

    **Permanent - Full Time. 42.5 hours** We are looking to for a Groundworker to join our team in Kent. **About the Role** You will join our team working on a 10 year contract with Moat Homes to carry out a variety of technical service tasks such as communal paving, road working, flagging and fencing within a social housing setting. You’ll manage all tools...


  • Dartford, United Kingdom Premier Work Support Full time

    A large global business are looking for recruit a permanent Supply Chain Coordinator, to be based in their large production site in DartfordThe focus of the role is to coordinate outbound stock, waste management activity and supplier communications to ensure efficient and effective operational controls are in place, working closely with Inbound and...


  • Dartford, United Kingdom Premier Work Support Full time

    A large global business are looking for recruit a permanent Supply Chain Coordinator, to be based in their large production site in DartfordThe focus of the role is to coordinate outbound stock, waste management activity and supplier communications to ensure efficient and effective operational controls are in place, working closely with Inbound and...

  • Projects Coordinator

    4 weeks ago


    Dartford, United Kingdom Catch 22 PLC Full time

    **Job title**: **Projects Coordinator** **Job type**: - Permanent**Emp type**: - Full-time**Industry**: FM Service Provider **Salary type**: - Annual**Salary from**: - GBP £40,000.00**Salary to**: - GBP £43,000.00**Location**: - Dartford, UK**Job published**: - 23/01/2024**Job ID**: - 46959**Projects Co-ordinator, Dartford, Kent c £44k plus...


  • Dartford, United Kingdom FM Conway Full time

    Our Plant and Workshop division are recruiting for a Plant Hire Desk Coordinator to fulfil plant and vehicle orders on site to all FM Conway's sites. You will monitor and support the plant and vehicle hire process join our team working from our depot in Dartford, Kent on a full time, permanent basis. Duties of the Plant Hire Desk Coordinator role: ...


  • Dartford, United Kingdom Tailor Made Resources Full time

    A fantastic opportunity has become available with a successful Fresh Produce specialist, in a key supportive commercial role as Commercial Coordinator. This position offers an exciting opportunity to join a driven, passionate, and focused commercial team, working together to achieve and exceed sales and service expectations. The position of Commercial...


  • Dartford, United Kingdom Tailor Made Resources Full time

    A fantastic opportunity has become available with a successful Fresh Produce specialist, in a key supportive commercial role as Commercial Coordinator. This position offers an exciting opportunity to join a driven, passionate, and focused commercial team, working together to achieve and exceed sales and service expectations. The position of Commercial...

  • Project Coordinator

    4 weeks ago


    Dartford, United Kingdom Premier Work Support Full time

    This is a great opportunity to join a leading luxury retail and e-commerce business based in Dartford as a permanent **Project Coordinator** to assist a very busy contracts team. The contracts team deal with residential property developers, so in this role your responsibilities will be to co-ordinate contract orders and liaise with each site to ensure the...


  • Dartford, Kent, United Kingdom Daniel Owen Ltd Full time

    Monday - Friday Permanent position 9am - 5pm Hybrid working available 29,000 per annum Must have previous experience within Complaint Handling for Social Housing Your responsibilities will include: Ensure the accurate and timely recording of customer complaints as they come into the organisation, in line with our policy, procedures and performance measures....


  • Dartford, United Kingdom Oxleas NHS Foundation Trust Full time

    OXLEAS NHS Foundation Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Greenwich, Bexley and Bromley boroughs as well as specialist forensic mental health services within the South London Partnership. We are committed to providing high quality...


  • Dartford, United Kingdom Adecco Full time

    Are you an experienced Service Advisor looking for a new opportunity to thrive and grow? Our client, an established and successful agricultural machinery dealer, is seeking a Service Advisor to join their team in Dartford, Kent. With an extensive network of branches in the South and East of England, our client is a leader in the industry and offers fantastic...


  • Dartford, United Kingdom Adecco Full time

    Are you an experienced Service Advisor looking for a new opportunity to thrive and grow? Our client, an established and successful agricultural machinery dealer, is seeking a Service Advisor to join their team in Dartford, Kent. With an extensive network of branches in the South and East of England, our client is a leader in the industry and offers fantastic...


  • Dartford, United Kingdom Diebold Nixdorf Full time

    **Position Overview** Serves as the primary point of contact for Field Operations personnel and as a liaison between or among customers, Field Operations and internal business groups. Coordinates and monitors customer appointments to ensure timely and excellent customer experience. Monitors technical status to manage arrival times and shift completion....


  • Dartford, Kent, United Kingdom Tailor Made Resources Full time

    A fantastic opportunity has become available with a successful Fresh Produce specialist, in a key supportive commercial role as Commercial Coordinator . This position offers an exciting opportunity to join a driven, passionate, and focused commercial team, working together to achieve and exceed sales and service expectations. The position of Commercial...