Customer Service Administrator
5 months ago
Customer Service Administrator
£25k - £27k per annum
Monday - Friday / 9am - 5pm
Flint
Our client based in the Flint area is currently looking for a Customer Service Administrator to join their team on a permanent basis. We are looking for a passionate, enthusiastic, self-driven individual who enjoys working within a fast-paced environment to join our client. While working within a dedicated and passionate sales team you will maintain long term relationships with established existing customers and maximise sales opportunities.
**Performance Objectives**
- Fully manage a portfolio of existing customers across a variety of sectors.
- Focus on growing and developing the customers and reactivating old accounts.
- Seek new sales through a variety of channels: - trade shows, website enquiries.
- Answering inbound calls and dealing with enquiries in the appropriate manner.
- Processing sales orders.
- Update systems with sales activity.
- Use inhouse database and manufacturing system.
- Working as part of an enthusiastic team.
- Create and identify opportunities for new and existing customers.
- Liaising with other areas of the organisation when necessary.
- Achieve daily call targets.
- Organise and plan your time to ensure all tasks are completed in a timely manner to maximise your sales opportunities.
- Build relationships both internally and externally.
- After sales support.
**Person Specification**
- Experience of working in a sales environment, with a proven ability to meet sales targets.
- An excellent telephone communicator with a confident personal approach.
- Positive, flexible and proactive attitude.
- Target driven with a strong desire to succeed.
- Strong interpersonal skills.
- A minimum of 2 years sales experience.
- Able to plan and organise own workload efficiently.
- Ability to work as a team as well as individually.
- Computer literate.
**Benefits**
- Health cash plan
- Shopping discounts
- Flexible working hours
- Birthdays off
- Staff discount
- Staff incentives
- Annual celebrations, gifts, etc
**_Please note_**:
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