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Room Attendant

4 months ago

West London, United Kingdom Heeton UK Full time

**Job Ref**:HEA2340

**Branch**:Heeton Concept Hotel - Luma Hammersmith

**Location**:Heeton Concept Hotel - Hammersmith, London (West)

**Salary/Benefits**:£13.00 per hour, retention bonus plus other benefits

**Contract type**:Flexi-Part Time

**Hours**:Part Time

**Hours per week**:20

**Posted date**:12/03/2024

**Closing date**:14/04/2024

We have a fantastic opportunity for a Room Attendant to join our team at Heeton Concept Hotel Luma Hammersmith

**What will I be doing?**

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain the trolley on daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships

**What are we looking for?**
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Hotel experience
- Experience in a similar position

**Why you should apply**
- Service-based annual leave (increasing up to a maximum of 5 extra days)
- Employee Friends/Family discounted rates at Heeton-operated hotels
- Referral scheme
- Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
- Heeton is an expanding company which offers excellent career, training and development opportunities
- Exclusive access to the employee recognition reward scheme - Heeton Rewards
- Fantastic career potential with one of the UK's fast-growing hotel operators
- Retention bonus on completion of 3 and 6-month service

Heeton Concept Hotel - Luma is just a short walk from Hammersmith tube station. Our hotel is inspired by the grand old Osram lightbulb factory that once dominated the neighbourhood. This same spirit of innovation and endeavour informs how we do things at Heeton Concept Hotel - Luma London today - 135 years later.

Uncomplicated but beautiful, Heeton Concept Hotel - Luma London is smart, inspired, yet ever-so-slightly eccentric - a true original that shines a light on the traditional hotel and reveals a simple truth: it’s time to do things differently. Heeton Concept Hotel - Luma London is inspired by the grand old Osram lightbulb factory that once dominated our neighbourhood.
- 89 Rooms
- Comfortable bed with plush bedding
- Air-conditioned bedrooms
- Flat-screen TV with free view
- Safe box