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Room Attendant

3 months ago

West London, United Kingdom Holiday Inn Regents Park Full time

Position Overview

As a Room Attendant, you will be a vital contributor to maintaining the cleanliness and comfort of our esteemed hotel. Your primary responsibility will be to ensure that all guest areas, including accommodations, communal spaces, and storage areas, are kept to the highest standards of cleanliness and presentation.

Your duties will encompass the thorough cleaning of hotel rooms and public spaces in accordance with established company protocols and within designated time limits. You will be expected to adhere to agreed-upon cleaning standards for all room types and promptly report any damages or issues to facilitate timely repairs.

Additionally, you will be tasked with returning all cleaning equipment to their designated storage areas at the conclusion of your shift, ensuring that both storage and workspaces remain organized and tidy.

Employee Benefits

  • Exclusive employee discounts on room rates across the hotel portfolio.
  • Access to the employee room benefit program across a global network. (terms and conditions apply).
  • Shopping discounts covering a wide range of categories, including groceries, fashion, travel, and more.
  • Eye care benefits
  • Complimentary legal and financial advice
  • Counseling services
  • Hospital and death benefit plans
  • Cycle-to-work initiative
  • Wellness tips and fitness resources
  • Healthy recipe suggestions
  • Guidance on maintaining an active lifestyle
  • Wellness podcasts and videos
  • Breathing and relaxation exercises
  • 24/7 support and advice hotline
  • Team recognition and rewards
  • Complimentary meals during shifts
  • Free parking for employees

Ideal Candidate Profile

  • Previous experience in a similar position with a strong focus on detail-oriented cleaning.
  • A genuine passion for delivering outstanding customer service and maintaining immaculate guest rooms and public areas.
  • A reliable team player who is punctual and works well with colleagues.
  • Excellent time management abilities, capable of prioritizing tasks to ensure all areas are cleaned to a high standard within the set time frame.
  • Physically fit, able to meet the physical demands of the role, including lifting and moving heavy items and standing for extended periods.
  • Strong communication skills, facilitating effective collaboration with other departments.
  • A positive attitude with a willingness to learn and develop new skills.
  • Familiarity with health and safety regulations and proper cleaning equipment usage.
  • A keen eye for detail, able to identify areas needing extra attention, such as stains or damage.

The Holiday Inn London - Regent's Park Hotel offers easy access to central London's attractions, making it an ideal location for both guests and employees. With a growing portfolio of hotels, we are committed to providing a fulfilling career in the hospitality sector.