Warranty Administrator

2 weeks ago


Peterborough, United Kingdom Posturite Ltd Full time

Posturite Ltd are a leading provider of ergonomic solutions in the workplace.

We are looking for a person with enthusiasm, attention to detail and tenacity to administer our incoming warranty claims from customers.

Applicants should live within the **Peterborough** area, be familiar with Microsoft Office, have excellent customer service and problem solving skills and able to work at a fast pace.

**Duties**:

- Coordinate warranty claims with both customers and suppliers
- Communicating with multiple departments within the business
- Dealing with any rejected/out of warranty claims
- Liaising with other departments to organise product repairs
- Arranging collections with our couriers
- Having a good working knowledge of department processes (training will be provided)
- Having a good understanding of product and services (training will be provided)
- Giving feedback on trends in warranty claims

Key Skills
- Good clear writing ability with accurate grammar
- Confident telephone manner
- Excellent communication skills
- Strong organisational skills
- Ability to work under own initiative as well as strong team working skills
- A flexible and adaptable approach to tasks
- A positive approach to completing tasks

We offer a competitive salary and a great place to work.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Trish Warranty



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