Day Resident Ambassador
7 months ago
Meet & greet residents at front desk
- Deliver first class customer service and resident engagement
- Consistently deliver the service standard to residents and all visitors to the building
- Reply to resident queries and meet all response times
- Provide informed and accurate information to resident’s either face to face or via the telephone
- To be the first point of contact for enquiry receipt & initial acknowledgement. Then carry out enquiry progression/follow up
- To take room enquiries/viewings, gathering the necessary information to support leasing
- Assist General Technician with parcel management (taking, issuing parcels, and managing app notifications)
- Promote resident events and engagement strategies e.g. surveys
- Communicate in line with brand values
- Visitor Management strategy
- Establish and maintain relationships with the residents to best understand their needs
- Following and utilizing the complaints procedure
- Residents move out - re/de programming of fobs, collection of post box key etc.
- Emergency or incident escalation
- Reporting any identified H&S matters to CSM/GM
- Health & Safety - observe compliance
**JOB DESCRIPTION**
- Maintain a key record for front desk sign out
- Access control programming
- Fire Marshall or evacuation management support
- Signing suppliers/contractors/third party visitors in and out of front of house
- Ensuring the security of the building at all times
- Report any maintenance issues identified in the building/apartments/common parts
- Where required, keep residents updated on all maintenance items reported
- Liaison with FM teams
- Support marketing and lease up including viewings if required
- Be aware of amenity T&C's
- Assist with the organization of on-site events
- Push and promote events via The My App and on social media
- Good knowledge of local attractions and destinations (further training on this will also be provided)
- Ad hoc administrative tasks
- CCTV monitoring
**EXPERIENCE**
- Previous experience in residential property (hospitality or private rental sector preferred)
- Excellent customer relations skills, a sense of humor and plenty of energy and enthusiasm
- Must be pro-active and able to use initiative to enhance the reputation of the building
- Professional presentation, confident and outgoing in nature
- Well organized, ability to problem solve and works under pressure with great decision-making skills
- Able to demonstrate an organized and professional approach and ability to priorities
- Previous handling of sensitive information and compliance with GDPR
**Job Types**: Temporary contract, Zero hours contract
**Salary**: £10.00-£11.00 per hour
**Benefits**:
- Flexitime
Schedule:
- Flexitime
- Night shift
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Resident Ambassador
6 months ago
Leeds, United Kingdom Moda Living Full time**Why work for MODA?** At Moda we are not scared to be **different**. New York Square is looking for someone who doesn’t like being restricted to a mundane desk job. We encourage our ambassadors to work outside of the ordinary confinements of being a concierge and most importantly, **be themselves**. We are proud to be leaders of change, but we can only...
-
Resident Ambassador
7 months ago
Leeds, United Kingdom Moda Living Full time**Why work for MODA?** At Moda we are not scared to be **different**. New York Square is looking for someone who doesn’t like being restricted to a mundane desk job. We encourage our ambassadors to work outside of the ordinary confinements of being a concierge and most importantly, **be themselves**. We are proud to be leaders of change, but we can only...
-
Brand Ambassador
7 months ago
Leeds, United Kingdom ID Agency Full time**Brand Ambassador - NEW Vape Campaign - Product Launch** **Job Title**: Brand Ambassador - EVENING WORK **Location**:Leeds City Center and surrounding areas **Salary**:£13.50 PLUS **Hours**: 6-hour shifts - vary between 2 - 8 / 4 - 10 & 18 pm - 12 am - MUST BE AVAILABLE TO WORK TILL 12AM AND WEEKENDS! **Benefits**:Travel Allowance - Up to £10 per...
-
Retail Ambassador
6 days ago
Leeds, Leeds, United Kingdom Cineworld Cinemas Ltd Full timeJob Title: Retail AmbassadorWe are seeking a charismatic and enthusiastic individual to join our team as a Retail Ambassador at Cineworld Cinemas Ltd. In this role, you will be responsible for creating a welcoming atmosphere and ensuring that every guest feels valued and respected.Key responsibilities include:Developing and maintaining relationships with...
-
Security Ambassador
6 months ago
Leeds, United Kingdom ABM Full time**Description**: **JOB TITLE**: Customer Ambassador **LOCATION**:The Springs, Leeds LS15 8GH **CONTRACT**: Permanent **HOURS**: 48 hours - a mix of days & nights **SHIFT PATTERN**: 4 on and 4 off **PAY RATE**: £11.00 per hour **OVERVIEW OF JOB DESCRIPTION** As a uniformed customer Ambassador here at The Springs retail & Leisure park - Leeds you will...
-
Resident Advisor
7 months ago
Leeds, United Kingdom Now Student Living Full time**Resident Assistant (Mandarin speaking) - Leeds Leonardo** **immediate start available** We are seeking a Mandarin speaking Resident Assistant to support the General Manager and the wider team at our new Here! student residence at Leeds Leonardo. Our Resident Assistants are responsible for ensuring that a high standard of customer service and...
-
Resident Advisor
7 months ago
Leeds, United Kingdom Fresh Student Living Full timeHere at Fresh we are excited to be recruiting for a Resident Advisor for The Refinery student accomodation in Leeds. Our site is perfectly located right by everything Leeds has to offer, with a huge choice of entertainment on tap with nearby cinemas, bars, restaurants and cafes at Trinity Leeds Shopping Centre. Working as Resident Advsior this role offers...
-
Senior Care Assistant
8 hours ago
Leeds, United Kingdom Orchard Care Homes Full timeHopton Mews, Armley, Leeds, West Yorkshire, LS12 3UA Extraordinary People, Exceptional Care Are you a Senior Care Assistant, or a Care Assistant with a Level 2/3 in Adult Care, looking for a new opportunity with an organisation that will help you develop and achieve your professional goals and aspirations? Hourly rate - Up to £11.09 per hour (higher rate...
-
Brand Ambassador
7 months ago
Leeds, United Kingdom ghd hair Full timeJob Advert **Location: John Lewis Leeds** **Contracted Weekly Hours: 16 hours** **About Us** Iconic British brand ghd leads the global market in high-end professional hair styling tools, acclaimed as the UK's top recommended styling brand. Embraced by stylists, consumers, and media alike, ghd merges science, innovation, and luxury to craft cutting-edge...
-
Senior Care Assistant
7 hours ago
Leeds, United Kingdom Orchard Care Homes Full timeExtraordinary People, Exceptional Care Are you a Senior Care Assistant, or a Care Assistant with a Level 2/3 in Adult Care, looking for a new opportunity with an organisation that will help you develop and achieve your professional goals and aspirations? Hourly rate - Up to £11.09 per hour (higher rate upon proof of required qualification) Working...
-
Resident Experience Manager
2 weeks ago
Leeds, Leeds, United Kingdom Dandara Living Full timeLocated in the heart of Leeds' thriving South Bank, Leodis Square offers a community-focused living experience with easy access to the city centre and an array of amenities that make modern living effortless. Our residents enjoy an array of on-site amenities including a gym, residents' lounges, and event spaces, all designed to create a sense of belonging.We...
-
Luxury Brand Ambassador
7 months ago
Leeds, United Kingdom The Orange Square Company Ltd Full timeAbout the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Harvey Nichols Leeds, with a passion for luxury, the drive to...
-
Student Ambassador
6 months ago
Leeds, United Kingdom One Move Group Full timeWe're looking for Student Ambassadors to join our team and play a key role in the development and implementation of our rental business. One Move Group is an independent international property consultancy, headquartered in London, equipped with branches in Manchester and Taipei, we offer professional solutions across Real Estate sectors. We help individuals...
-
Residence Operations Lead
2 weeks ago
Leeds, Leeds, United Kingdom Nido Living Full timeNido Living is a forward-thinking company that prioritizes resident wellbeing and safety. We are seeking an experienced Residence Operations Lead to join our team and lead the operational performance and management of one of our residences.About the JobThis is a leadership position that requires a strong understanding of operational management and team...
-
Resident Services Associate
7 months ago
Leeds, United Kingdom Dandara Living Full time**Introduction** Dandara Living are looking for Resident Services Associate to support the Senior Resident Services Associate on the day-to-day operations of our Build to Rent development. This role is part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and...
-
Brand Ambassador
7 months ago
Leeds, United Kingdom REL Field Marketing Full timeWhat's the role about?: **Brand Ambassador** **Do you thrive on sharing product expertise?** **Are you a car enthusiast with a passion for detailing?** **Join our team where passion meets profession!** **6 weeks fixed term contract** **Package**:£126.50/day + up to 15% bonus + 30p/mile **Dates**: 20 March - 26 April, Wednesdays to Friday **Paid...
-
Resident Liaison Officer
6 months ago
Leeds, United Kingdom Neo Property Solutions Ltd Full time**Resident Liaison Officer** The Resident Liaison Officer will work as part of a project team tasked with completing fire protection works within multiple occupied housing blocks. In conjunction with a predetermined programme of works, the Resident Liaison Officer will work within defined access protocols that combine a need to co-ordinate the distribution...
-
Care Assistant
7 months ago
Leeds, United Kingdom Anchor Full timeHours: 35 per week As a Care Assistant you will provide person centred care and support to assist residents to maintain their independence including personal care, meal times, and activities whilst also providing a listening ear to those who need it most. Anchor has 4 core values and you will align to these by being Accountable, showing Respect for all,...
-
Resident Experience Coordinator
3 weeks ago
Leeds, Leeds, United Kingdom Dandara Living Full timeJob Title: Resident Experience CoordinatorLocation: Leeds, UKAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Resident Experience Coordinator. In this role, you will be responsible for providing exceptional service to our residents at Leodis Square, ensuring their needs are met and exceeded.Main...
-
Brand Ambassador
7 months ago
Leeds, United Kingdom REL Field Marketing Full timeWhat's the role about?: **Brand Ambassador** **Do you thrive on sharing product expertise?** **Are you a car enthusiast with a passion for detailing?** **Join our team where passion meets profession!** **6 weeks fixed term contract** **Package**:£126.50/day + up to 15% bonus + 30p/mile **Dates**: 20 March - 26 April, Wednesdays to...