Non-medical Rota Co-ordinator

6 months ago

Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

Under the direction of the Urgent and Emergency Care Leadership Team, the post holder will support the provision of high quality patient care by assisting the team to ensure the Nursing rotas are fully covered across the UTC and ED of both Hinchingbrooke and Peterborough. This will involve liaison with ED Lead Nurses, Service Managers for Urgent Care, ED Matron and UEC Head of Nursing, along with the Trust Flexible Staffing Office.

As the key rota contact for the Division, it is imperative to have an oversight of a daily overview of ED/UTC nursing rota's, anticipate problems and support the team to resolve these. Early escalation to the Urgent and Emergency Care Leadership Team is Vital. Personnel are at the centre of the role therefore strong communication skills are keys.

Be responsible for the administration and communication of rotas for Nursing staff and populating of rotas across both sites as well as being responsible for ensuring there is maximum shift fill of UTC/ED nursing rotas.

Will support the team to provide day to day discussions about oversight and early escalation of any gaps forecast across both sites.

Communicate tactfully and persuasively with staff to maintain appropriate cover for all aspects of the Urgent and Emergency services at all times. This includes the co-ordination of all Nursing annual and study leave, in accordance with Trust Policy, ensuring service requirements are met and arranging cover at short notice for sick leave, cancellations and special leave.

Work closely with and ensure that communication is maintained with the ED Shift Coordinator, Urgent and Care Nursing Leadership Team and Flexible Staffing regarding any rota issues across both sites.

Liaise on any sensitive issues, such as sickness absence, compassionate leave or other sensitive information that the post holder has been made aware of and escalate to ED Lead Nurse / ED Shift Coordinator.

Be available as a point of contact for all day-to-day issues affecting nursing staff cover including absences and no shows. This will involve receiving notification of potential problems and escalating to the relevant people to action.

Maintaining the staff absence spreadsheet when notified of an absence and escalating any trends or escalations.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

Benefits to you
- 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
- NHS Pension Scheme:

- Flexible working opportunities;
- Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Career development and training;
- Wellbeing support and activities;
- In-house physiotherapy Service;
- On-site canteens with subsidised meals;
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Analytical Tasks
- To support the production of data reports as required by the Urgent Care Leadership Team.
- To coordinate, implement and maintain effective cover for the nursing rotas across both sites’ UTC and ED.
- To undergo training as necessary to develop the role to ensure maximum performance of the service is achieved.

Planning and Organisational Skills
- Managing of the nursing staffing issues and stages of recruitment, changes in job plans, session commitments and other clinical commitments.
- Accurate recording of timesheets and expenses. Ensure payroll systems are updated and processed within the timeframe for payroll cut-off.
- To update and maintain effective electronic monitoring systems relating to nursing staff absences (annual leave, study, sickness, special leave).
- In line with Working Time Directive and New Deal and as agreed by the Clinical Directors and Medical Personnel Manager, help with theimplementation of any departmental rotas according to the needs of the directorate.
- Support effective communication with the Urgent Care Leads and Divisional Head of Nursing and support the team to take action when required to maximise cover arrangements.
- Have a clear understanding of the interdependency of all nursing team members across both sites and the movement of staff within the department to ensure realisation of the full potential of the team.
- Support the team to co-ordinate rota changes
- To provide full support to the rota team to plan and organise workload ensuring deadlines are adhered to and duties satisfactorily performed.
- To ensure data is available for the Leadership Team to ensure capacity meetings are fully appraised.
- To attend any meeting as required to provide an overview of current staffing and predictions.
- The post holder will escalate any concerns regarding resource issues and equipment maintenance. The post holder will identify areas of

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