Trade Counter Sales Assistant

6 months ago


Swansea, United Kingdom Hancock & Brown Timber Builders Merchants Full time

**About us**

Hancock and Brown is a independent family run business in Swansea.

Our work environment includes:

- **Lively and Productive Atmosphere**:

- **Open and Honest Communication**:

- **Positive Values**:

- **On-the-job training**

**Responsibilities**:

- Assist with trade-related tasks such as inventory management, order processing, and customer service.
- Provide support to fellow sales team members by preparing quotes, proposals, and sales Orders.
- Assist in resolving customer queries in a professional and timely manner.
- Perform general administrative duties such as filing, data entry, and document preparation.

**Experience**:

- Previous experience in a similar role or industry is preferred but not required.
- Strong organisational skills to manage multiple tasks and priorities effectively.
- Basic math skills to handle calculations related to pricing, discounts, and invoices.
- Excellent time management skills to meet deadlines and complete tasks efficiently.
- Proficient in using computer software and systems for data entry and communication purposes.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Phone etiquette skills to handle incoming calls and provide assistance to customers.
- Upselling skills to identify opportunities for additional sales or upgrades.

This is an exciting opportunity for someone who is organised, detail-oriented, and enjoys working in a fast-paced environment. If you are looking to gain experience in the trade industry and have the ability to communicate effectively with customers, we encourage you to apply.

07:30 - 16:30 - Mon-Fri

07:30 - 12:00 - Saturday. (alternate - conditions apply)

44-44.5 Hours a week

**Job Types**: Full-time, Permanent, Fixed term contract

Pay: Up to £11.78 per hour

Expected hours: 44.5 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 2 years (preferred)
- customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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