Trade Counter Sales Assistant
6 months ago
**About us**
Hancock and Brown is a independent family run business in Swansea.
Our work environment includes:
- **Lively and Productive Atmosphere**:
- **Open and Honest Communication**:
- **Positive Values**:
- **On-the-job training**
**Responsibilities**:
- Assist with trade-related tasks such as inventory management, order processing, and customer service.
- Provide support to fellow sales team members by preparing quotes, proposals, and sales Orders.
- Assist in resolving customer queries in a professional and timely manner.
- Perform general administrative duties such as filing, data entry, and document preparation.
**Experience**:
- Previous experience in a similar role or industry is preferred but not required.
- Strong organisational skills to manage multiple tasks and priorities effectively.
- Basic math skills to handle calculations related to pricing, discounts, and invoices.
- Excellent time management skills to meet deadlines and complete tasks efficiently.
- Proficient in using computer software and systems for data entry and communication purposes.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Phone etiquette skills to handle incoming calls and provide assistance to customers.
- Upselling skills to identify opportunities for additional sales or upgrades.
This is an exciting opportunity for someone who is organised, detail-oriented, and enjoys working in a fast-paced environment. If you are looking to gain experience in the trade industry and have the ability to communicate effectively with customers, we encourage you to apply.
07:30 - 16:30 - Mon-Fri
07:30 - 12:00 - Saturday. (alternate - conditions apply)
44-44.5 Hours a week
**Job Types**: Full-time, Permanent, Fixed term contract
Pay: Up to £11.78 per hour
Expected hours: 44.5 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 2 years (preferred)
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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