Shop Assistant

2 weeks ago


Worcester, United Kingdom Age UK Worcester and Malvern Hills Full time

JOB TITLE: Charity Shop Retail Assistant

ACCOUNTABLE TO: Charity Shop Manager

SALARY: £7.49 - £10.42 per hour dependant upon age.

HOURS: Part time 18 hours over 3 days

MAIN PURPOSE

To assist the Shop Manager to provide a high-quality retail service in the shop, meeting agreed performance targets.

MAIN DUTIES

1. To ensure that the shop premises are clean and tidy at all times.

2. Presenting merchandise in an attractive and presentable manner.

3. Maintaining stock generation, sorting donated goods, researching, pricing and recycling items.

4. Assist the Charity Shop Manager in ensuring that all Age UK Worcester and Malvern Hills administrative and financial procedures are followed including banking, cash register reconciliation, weekly returns and volunteer records.

5. To assist the Charity Shop Manager in the rotation of stock.

6. To recruit, supervise, train and mentor volunteers.

7. To provide cover at the charity’s other shops when the need arises.

8. Any other duties which are consistent with the duties and responsibilities of the post.

CHARITY SHOP ASSISTANT PERSON SPECIFICATION

ESSENTIAL
- Ability to handle money and keep basic financial and administrative records.
- Physical capacity to move heavy bags of clothes etc.
- Ability to work alongside and support volunteers.
- Communication skills, with the ability to relate to a wide range of people and resolve problems with fairness and firmness.
- A flair for fashion, knowledge of brand labels and pricing levels.
- Willingness to tackle dirty jobs.
- Dependable, reliable and honest with a confident and enthusiastic manner.
- Able to work in a very busy and energetic environment or able to work alone and with initiative.
- Good IT knowledge in Word, basic Excel and using Outlook.

DESIRABLE
- Retail, or relevant service sector experience.
- Experience of managing a team of volunteers.
- Experience of using social media platforms to promote the shop/stock and experience of online auction sites.
- Experience in merchandising/ window dressing.
- An interest in crafts and collectables. July 202

**Job Type**: Part-time

**Salary**: £7.49-£10.42 per hour

Expected hours: 18 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Private medical insurance
- Sick pay

Schedule:

- Weekend availability

Work Location: In person

Application deadline: 08/12/2023
Reference ID: Shop Assistant


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