Parts Advisor/delivery Driver

2 weeks ago

Leominster, United Kingdom Leominster Motors Full time

We are recruiting for a Parts Advisor & Delivery Driver to join our Mazda, Peugeot & Ford Dealership in Leominster. The hours of work are Monday to Friday, 08:30 - 17:30 as well as working Saturdays on a rota basis, one in two Saturdays 08:30 to 12:30.

You will be directly involved with the general public, trade customers and the supply of our own workshops.

**Role and Responsibilities**

**Order Preparation**: You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries

**Sales and Customer Service**: Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression

**Stock Control**: Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers

Handles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing)

**Delivery Driver**:Delivering the parts that have been ordered for our trade customers on a daily basis. You will be delivering to Leominster, Bromyard, Ledbury, Hereford, Hay on Wye, Kington, Presteigne, Knighton, Ludlow and Tenbury Wells. Approximately 25 miles from Dealership. You would need to be friendly with the customers and make sure we are meeting their needs and exceeding their expectations. You would also be responsible for chasing sales leads and pushing any promotions that we may have.

**About you**
Applicant should have full clean Driving Licence and no previous criminal

convictions.

Must be a team player and have a positive attitude towards customer satisfaction.

Must be at least 18 years old.

Pass a DVLA check.

Ideally you will have gained Motor Factor knowledge in a similar role with another franchise or specialist parts company

Confidence, resilience, drive, energy and talent

A well-presented individual with a desire, character and attitude to succeed

The ability to quickly establish and build rapport with our customers

**What we offer**

22 days holiday (pro-rata) over the duration of employment plus bank holidays
Pension scheme
Staff discount on car servicing
Staff referral scheme
In-house, manufacturer & professional qualifications

**Why Leominster Motors?**

Leominster Motors is a member of a family-owned business proud to have served motorists in and around Leominster and the West Midlands for over 70 years. The business was first founded by the family in Worcester in 1953 and operated under the name of Worcester Carsales. In the last 35 years the company has acquired many new car franchised dealerships in the West Midlands. The family's philosophy is if you put customers first then they will do the same for you. Worcester Carsales continues to hold to this tradition of putting the customer at the heart of all the company does. This philosophy extends far beyond the Grieveson name, to every single member of the Worcester Carsales team, and to the customers themselves. It's a unique belief and it provides a unique experience.

**Job Types**: Full-time, Permanent

Pay: From £26,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Parts Advisor: 2 years (required)

Work Location: In person

Application deadline: 18/07/2024
Reference ID: Part Advisor / Delivery Driver
Expected start date: 18/07/2024

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