Transport Operator X 2
3 weeks ago
**Transport Operator**
Bedford, Bedfordshire
**The Company**
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding,warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
We are now looking for two Transport Operators to join our team on a permanent, full-time basis working rotating shifts. The shift pattern for this role is a rotating pattern of 06:00 - 14:30 and 14:00 - 22:30.
**The Benefits**:
- Salary of £26,692 + £400 shift allowance per annum
- 25 days’ holiday (excluding bank holidays)
- Company Pension Scheme
- Discount schemes including E-vouchers and gift cards
- Gym membership and recognition platform
- Critical Illness Cover
- Tailored development and career opportunities
- Company sick pay
- Employee Wellness initiatives - WeCare - includes 24/7 online GP, mental health support service, get fit programme and more
This is an excellent opportunity for a transport co-ordination professional, with experience of providing excellent customer service either on a client basis or via a reporting site, to join us as we follow our goal of becoming the world’s preferred logisticscompany.
You’ll have the chance to enhance your professional experience and career profile by joining and international company with a reputation for efficiency and excellent service.
Through our fantastic training and development programmes, we will support you to fulfil your potential and achieve your professional goals, whilst our benefits package will help you achieve a great work-life balance.
**The Role**
As a Transport Operator, you will support the smooth transportation of orders to customers by co-ordinating deliveries and collections from our warehouse in Marston Gate.
With an emphasis on efficiency, you will co-ordinate the availability of drivers, provide drivers with delivery briefs, track orders on our system and mitigate and resolve any issues.
Acting as a key point of contact for customers, you will process order requests, manage queries and, where necessary, provide customers with resolutions for failed deliveries.
Additionally, you will:
- Manage customer returns
- Pre-brief and debrief drivers
- Continuously improve business processes
- Ensure full Health & Safety compliance
**About You**
To be considered as a Transport Operator, you will need:
- Previous transport co-ordination experience
- Experience of communicating with customers on a client basis or via reporting site
- A track record of initiating business improvement through analysis
- Knowledge of Non-Conformance Report process
- An understanding of the requirements to store and distribute white goods
- Commercial awareness and cost management
- Good IT skills including MS Excel, Word and Outlook
Other organisations may call this role Transport Operative, Logistics Operative, Resource Planner, Transport Planner, Operations Controller, or Logistics Co-ordinator.
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