Administration Assistant

**Job Description**:
**Administration Assistant**
£21,000

**Are you a good communicator looking to start your career within the Legal industry?**

**Or**

**Have you had Administration experience?**

**Yes? Then this role is for you.**

**The role involves**:
Preparing correspondence and documents through audio, copy typing and laser forms, ensuring that correspondence and documents undertake quality checking for errors before passing over.
Filing in correct dated order and on a timely basis.
To prepare mail and enclosures for despatch.
To arrange for all copying to be done, in person if administration staff are not available to undertake the task.
To make appointments, arrange meetings, book meeting rooms and to maintain an up-to-date diary.
To attend clients both in person and on the telephone and to provide assistance in a professional and friendly manner in keeping with the firm’s standards for client care.
To ensure that any telephone calls are answered promptly.
To carry out the file opening procedures after the file is opened by the Legal Adviser by completing the relevant screens in the case management system and the administration i.e., labels, file cards, risk assessment sheets.
To carry out copy typing of documents, amending, and formatting complex documents such as wills, lasting powers of attorney or deputyship forms.
To ensure that correct procedures relating to the storage and sending out of clients deeds and documents are followed at all times
To ensure compliance with money laundering regulations.
To prepare invoices and complete Accounts documentation as and when instructed.
Maintain and prepare file reviews for weekly/monthly checks.

**PROFESSIONAL EXPERIENCE**
- Administration experience is preferred, within professional services- Experience in audio and copy typing- Experience and competence in obtaining accurate messages from clients over the phone- Integrity to handle sensitive and confidential information appropriately- ‘Can Do’, flexible approach and team player- Demonstrate enthusiasm and commitment**SKILLS**
- Microsoft Packages experience, e.g., Word, Excel, and Outlook- Excellent client service skills, with a calm and supportive nature which is sympathetic to client needs- Ability to work to tight timescales and under pressure- Excellent communication and interpersonal skills, both face to face and over the phone Essential Ability to work with initiative and minimum supervision- Ability to talk on the phone whilst simultaneously recording information on a case management system- Ability to solve problems and use own initiative and**QUALIFICATIONS**
- Educated to GCSE Level