Luggage Porter

4 months ago

London, United Kingdom Baglioni Hotel London Full time

**Baglioni Hotel London**
- An Italian heart beats in the heart of London_

Baglioni Hotel London is a member of the family and privately owned Baglioni Hotels & Resorts with properties in Italy, France, United Kingdom and Maldives. Contemporary, chic and glamorous, Baglioni Hotel London, member of The Leading Hotels of the World, presents the ultimate Italian experience in the heart of London, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The Royal Albert Hall, Harrods and Knightsbridge are all nearby.

**The Role**

A fantastic opportunity has arisen as **Luggage Porter **at the Baglioni Hotel London on a full-time basis. We are currently looking to recruit a passionate, enthusiastic and guest orientated individual to join our Concierge team.

Reporting to the Head Concierge, the Luggage Porter/Doorman responsibilities include, but not limited to, the following tasks and performances:

- To offer consistent, high standard service and assistance to Guests and to maintain a lobby presence that offers courteous and attentive service;
- To proactively welcome all guests at the main entrance, taking particular note of repeat guests/VIP arrivals, relieving them of their luggage and guiding them to the reception desk;
- To ensure that all our guests receive fast, efficient and friendly service;
- To ensure our internal Baglioni and LQA standards are respected.

**The successful Luggage Porter will**:

- Be committed to respond to guest requests and deliver high level of service.
- Have excellent grooming standards.
- Have full UK Driving License issued more than 2 years ago.
- Be aged 21 or over due to the motor Insurance policy of the hotel.

**The Package**
- Complimentary meals on duty
- Friends & Family rates in our sister properties at Baglioni Hotels & Resorts
- Staff discounts in Food & Beverage and Spa services in Baglioni Hotel London
- Training and development opportunities
- Simply Health Cash Plan
- Perkbox and Employee Assistance Programme (EAP)
- Loyalty Scheme Bonus
- Staff parties and social activities

The company does not offer accommodation, and you must have the right to work in UK in order to be considered for the role.

**In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process.**

**Baglioni (UK) Limited is an equal opportunity employer and we believe in hiring a diverse workforce.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Tips

Work Location: In person

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