Project Support Worker

6 months ago

Manchester, United Kingdom SJOG Hospitaller Services Full time

We are looking for detail oriented and task focused professionals to join our team in providing support to adult survivors of human trafficking and modern-day slavery in the North West.

**Salary of £23,497 per annum.**

The role will consist of managing a caseload of 15 to 18 clients in their recovery journey and supporting them with their recovery needs. All our Outreach clients live independently **(this is not an accommodation-based role)**, but still require remote assistance accessing mental health services, legal representation, medical treatment, as well as signposting and referring them to community organisations. In addition, Project Workers are expected to write regular concise, accurate, objective and detailed reports on the status of their clients’ recovery for the Home Office.

Outreach Project Workers are the professionals who interact the most with our clients and will be required to advocate on their behalf and facilitate communication with third parties involved with their cases.

As every case is unique, each client will have different recovery needs to be considered from a person-centred perspective. Furthermore, our clients all come from different social and cultural backgrounds; therefore, we are looking for staff who can be open-minded and sensitive to their needs and necessities.

**Please note that we are currently unable to sponsor overseas applicants and eligibility to work in the UK is required.**

The cases that we work with include:

- Complex mental health needs
- Addiction
- Asylum seekers
- Refugees
- Sexual violence
- Domestic abuse
- Homelessness

Our Manchester office is positioned in the heart of Manchester in Spinningfields, a buzzing centre for both business and leisure, closely located to a variety of local stations.

**Desirable Criteria**:

- Ability to support individuals to be safe and enable them to be independent
- Ability to multi-task and liaise with multi-agency network to support clients
- Good organisational and planning skills
- Excellent prioritizing skills
- Ability to manage work from home and communicate with managers remotely
- Excellent communication and interpersonal skills
- Experience and interest working with vulnerable people
- Strong formal writing skills
- Good level of general IT skills
- Ability/interest in supporting challenging clients and resolving conflict situations
- A good understanding of systems and record-keeping
- Bilingual preferred

**Benefits and Rewards**:

- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- We are an equal opportunities employer
- Excellent training and development opportunities

**Job Types**: Full-time, Permanent

Pay: £23,497.00 per year

**Benefits**:

- Cycle to work scheme
- Health & wellbeing programme
- Referral programme

Shift:

- 8 hour shift
- Day shift

**Language**:

- a second language / multilingual (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: PW-OUTMAN

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