Aftersales Assistant

3 weeks ago

Leicestershire, United Kingdom Jonathan Lee Recruitment Ltd Full time

**Sector**: Automotive
- **Function**: Sales and business development
- **Contact**: Mark Danks
- **Contact Phone**: 01384446104
- **Expiry Date**: 23 January 2023
- **Job Ref**: 63424

**Job Title**:Aftersales Assistant UK**

**Office Based: Leicester**

**Competitive + benefits**

**Overview**:
We are currently recruiting for an Aftersales Assistant to work for one of the oldest motorcycle multinational brands in continuous production for over 100 years on a remote working basis. The role will report directly to the Aftermarket Manager and undertake a variety of tasks to support several product partners in the business. The business is going through a major shift in sales and their product offering and we have been asked to assist in the search for a driven aftersales assistant.

**What's in it for you?**

This is an exciting opportunity for an ambitious individual to showcase their ability to support all aspects of sales to demonstrate traits that can progress themselves further through the company structure by offering a high level of sales, customer care, and professionalism.

**As an **Aftersales Assistant **you will be responsible for**:

- Support the Call Centre Team to address customer cases, escalation, and support resolution
- Support the dealers on questions related to the PCA(Parts/Clothing/Apparel) Business
- Support the maintenance of the Service Scorecard
- Support the control of Service Reimbursements
- Support the Field Manager with back-office tasks
- Support the dealers with access to the RE service tools
- Support the RSA process
- Control the Dealership access to the service portal

To be successful in this role we are looking for an individual who have demonstrated experience in a sales and supportive role across a wide range of internal teams, customers and front line sales activity, commercial products and supply chains.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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