Non-emergency Patient Transport Service Operational

9 months ago

Eastbourne, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

To ensure that the day-to-day operational service delivery of patient transport to the patients and stakeholders within the area of responsibility is carried out by the most efficient and effective method possible ensuring that all relevant documentation is completed to the standard required and submitted in accordance with defined timescales /polices /procedures. To continually review these processes to ensure that changes, when made, are to the benefit of patients, purchasers and the service. To assist in cascade of training for operational staff in identified areas to the standard of train the trainer agreed signed off training programmes, this will take into consideration the methodology of delivery and the recipients of the training. To solve and provide solutions to problems that may arise on the day in the most effective and efficient way with a view to continual improvement, ensuring that resources are utilised to achieve maximum cost effectiveness epically where extended cover maybe required.

To undertake sickness absence management, actively manage sickness absence as per the Trust Policy to include welfare contacts, return to work welfare meetings ensuring confidentiality is always maintained, monitoring the working environment for any causative factors that may be present and ensuring that all records are entered and updated via the Trusts workforce management system. The role is required to conduct vehicle, person, station and any other audits that may be required / necessary to the business of patient transport. To identify and develop, in liaison with the PTS Senior Operations or Locality Manager changes within the service which will enhance the quality of service provision. In accordance with the Trusts Towards Excellence and Continual Improvement processes.

Promotes the team concept throughout. Has responsibility for the development and welfare of all staff for which directly responsible, ensuring they receive appraisals and individual meetings at agreed intervals, that targets are set and understood, and progress is monitored during regular reviews throughout the year. Thus, ensuring that agreed standards are attained and maintained relating to all aspect of their job role. To undertake dynamic risk assessments relating to Patient Transport and the safety and welfare of patients and staff.

Ensuring that all factors have been considered and reported using correct documentation, this may involve working as part of a multi-disciplinary team where complexity is involved for both the safe use of equipment, patient needs access/egress to property and associated packages of care or end of life are all considered. To be competent and proficient with the Trusts IT Systems as appropriate to produce reports, statistics as required and ensure that all necessary and relevant documentation is completed to the required standards and in accordance with any appropriate legislation this will agree with the Senior Operations Manager PTS. This will involve the handing of potentially sensitive and confidential information relating to staff, patients, contracts, and budgets. To assist in partnership with the Senior Operations Manager and Commercial Vehicle and Equipment Unit to ensure that vehicles and equipment are maintained to a high standard of cleanliness and repair.

Any defects or damage to be reported immediately to Commercial Vehicle and Equipment Unit and repair / replacement effected and are maintained/serviced /MOTd to agreed timeframes as required by any associated legislation. To work with the Commercial Vehicle and Equipment Unit on vehicle maintenance and processes. To ensure staff discipline and conduct is maintained including consistency and fairness in working practices and procedures, ensuring standards and behaviours comply with Standard Operating Procedures, Trust Policies and meet the overall expectations of the service and reinforce positive behaviours as defined by the Trust. This will include dealing with grievances, disciplinary matters at first line management level, as per current policies.

Please refer to the Job Description attached for further details

  • Ambulance Dispatcher

    3 days ago

    Eastbourne, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    PTS Contact Centre Dispatcher Are you looking for a career and not just ‘another job’? Perhaps one where you can make a real difference? Then South Central Ambulance Service, Non-Emergency Patient Transport is the place for you! Positions are available at our Contact Centre in Eastbourne. We are offering a great basic salary of £21,370. On top of...

  • Hospital Liaison Officer, Royal Sussex County

    7 months ago

    Eastbourne, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    HOSPITAL LIAISON OFFICER (NEPTS) **DEPARTMENT**: Non-Emergency Patient Transport Services (NEPTS) **REPORTING TO**: Customer Care Manager (NEPTS) **AFC PAY BAND & ENHANCEMENTS**: Band 4 To act as a point of contact between South Central Ambulance Service NHS Trust (SCAS) Non-Emergency Patient Transport (NEPTS) and its customers within a given locality....

  • Hospital Liaison Officer

    7 months ago

    Eastbourne, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    HOSPITAL LIAISON OFFICER - Eastbourne General District Hospital, Sussex **DEPARTMENT**: Non-Emergency Patient Transport Services **REPORTING TO**: Customer Care Manager **AFC PAY BAND & ENHANCEMENTS**: Band 4 To act as a point of contact between South Central Ambulance Service NHS Trust (SCAS) Non-Emergency Patient Transport (NEPTS) and its customers...

  • Hospital Liaison Officer, Royal Sussex County

    7 months ago

    Eastbourne, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    1. Establish and maintain effective communication channels with health service colleagues, patients and SCAS employees, being available wherever possible to those who need to speak to them, with consideration being given to the use of an appropriate medium. 2. Encourage open and honest communication relating to innovation and improvement. This will include...

  • Non Medical Prescriber

    7 days ago

    Eastbourne, United Kingdom Seven Resourcing Full time

    Seven Criminial Jutice have an exciting position in the role of an NMP in the county of East Sussex. Our client is looking for an experienced and enthusiastic RGN or RMN (Nurse/Pharmacist) Independent Non-Medical Prescriber with a V300 qualification. The Role: We're looking for a highly motivated, dynamic and solution focussed individual that can...

  • Emergency Medicine Specialist

    6 days ago

    Eastbourne, East Sussex, United Kingdom Triple West Medical Full time

    **About Us**Triple West Medical is a leading healthcare provider based in the East of England, dedicated to delivering high-quality emergency care. Our innovative team is passionate about providing exceptional patient experiences.We are seeking an experienced Emergency Medicine Specialist to join our dynamic team, working closely with consultants, specialty...

  • Weekend Emergency Veterinarian

    1 month ago

    Eastbourne, East Sussex, United Kingdom Vets Now Full time

    Weekend Emergency Veterinarian WantedWe are seeking a skilled Veterinary Surgeon to join our team as a Weekend Emergency Veterinarian. In this role, you will work across three emergency clinics, providing high-quality care to patients during weekends and bank holidays.The ideal candidate will have excellent clinical skills, strong communication abilities and...

  • Emergency Medicine Specialist

    3 weeks ago

    Eastbourne, East Sussex, United Kingdom Triple West Medical Full time

    We are seeking an experienced Emergency Medicine Specialist to join our team at Triple West Medical. The ideal candidate will have a strong background in all aspects of Emergency Medicine, with a deep understanding of the role of research in this field.The successful applicant will be responsible for providing high-quality patient care, working closely with...

  • Emergency Care Technician Eastbourne

    3 days ago

    Eastbourne, United Kingdom East Sussex Healthcare NHS Trust Full time

    We are keen to attract individuals who are experienced in healthcare who are looking for new challenges and opportunities. Our Emergency Departments are extremely busy; you’ll be exposed to caring for different groups of patients in Majors, Minors, Resus, Triage, and Pediatrics and in the Clinical Decision Unit. We will provide a supportive atmosphere,...

  • Consultant - Emergency Medicine

    1 month ago

    Eastbourne, United Kingdom Triple West Medical Full time

    Applications are invited for a Consultant that specialises in Emergency Medicine to join a busy, innovative and friendly team at a Trust based in the East of England. Our client is looking for an enthusiastic and committed individual to join a team of 5 full time consultants, 7 Specialty doctors, 3 GPVTs, 6 FY2s, 3 Trust Doctors and 2 Educational Clinical...

  • Consultant - Emergency Medicine

    4 weeks ago

    Eastbourne, United Kingdom Triple West Medical Full time

    Applications are invited for a Consultant that specialises in Emergency Medicine to join a busy, innovative and friendly team at a Trust based in the East of England. Our client is looking for an enthusiastic and committed individual to join a team of 5 full time consultants, 7 Specialty doctors, 3 GPVTs, 6 FY2s, 3 Trust Doctors and 2 Educational Clinical...

  • Patient Care Operative

    5 days ago

    Eastbourne, United Kingdom Victoria Medical Centre Full time

    We are looking for a Patient Care Operative to work front of house at our new Beacon Centre Practice, Digital First. Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the...

  • Specialty Doctor

    2 weeks ago

    Eastbourne, East Sussex, United Kingdom Sussexcommunity Full time

    About the RoleAs a Specialty Doctor in our Emergency Department, you will be responsible for assessing and treating patients with acute illnesses and injuries.You will work closely with our multidisciplinary team to provide compassionate and safe care to our patients.The successful candidate will have excellent clinical skills, strong communication...

  • Emergency Care Technician Eastbourne

    5 days ago

    Eastbourne, United Kingdom East Sussex Healthcare NHS Trust Full time

    We are keen to attract individuals who are experienced in healthcare who are looking for new challenges and opportunities. Our Emergency Departments are extremely busy; you'll be exposed to caring for different groups of patients in Majors, Minors, Resus, Triage, and Pediatrics and in the Clinical Decision Unit. We will provide a supportive atmosphere,...

  • Patient Services Administrator

    9 months ago

    Eastbourne, United Kingdom Park Practice Full time

    Care navigation in order to signpost effectively Booking appointments for patients Checking patients in and out of GP appointments Answering/forwarding incoming calls Dealing with patient queries Dealing with payments from patients Processing prescriptions and dealing with prescription queries Being aware of protocols and policies Handling and answering...

  • Eastbourne Patient Services Coordinator

    3 weeks ago

    Eastbourne, East Sussex, United Kingdom Horder Healthcare Full time

    About UsWe are Horder Healthcare, committed to delivering exceptional care and treatment to patients with musculoskeletal conditions in the Eastbourne area.This is an exciting opportunity for a full-time Patient Administrator to join our team on a permanent basis.The successful candidate will be responsible for managing patient care pathways and ensuring a...

  • Doctors for Emergency Services

    2 weeks ago

    Eastbourne, East Sussex, United Kingdom Sussexcommunity Full time

    Key ResponsibilitiesThe key responsibilities of this role include:Assessing and treating patients with acute illnesses and injuriesWorking closely with the multidisciplinary team to deliver high-quality patient careDeveloping and maintaining strong relationships with colleagues and other healthcare professionalsThe salary for this role is estimated to be...

  • Locum Consultant Acute Medicine

    7 months ago

    Eastbourne, United Kingdom East Sussex Healthcare NHS Trust Full time

    The successful applicant would primarily be working across the Acute Medical Unit and Same Day Emergency Care (SDEC) in collaboration with colleagues from the Emergency Department, Frailty and other medical specialties. DCC will comprise of ward rounds of all patients in the acute medical unit and continuous post take ward round during the working day. The...

  • Patient Administrator

    7 months ago

    Eastbourne, United Kingdom InHealth Group Full time

    InHealth sees more than 3 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our fully integrated imaging services offer increased capacity for NHS trusts, and convenient, fast access to services for patients. As a Patient Administrator you will play a pivotal role in how we support our patients throughout their...

  • Patient Administrator

    6 months ago

    Eastbourne, United Kingdom InHealth Group Full time

    InHealth sees more than 3 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our fully integrated imaging services offer increased capacity for NHS trusts, and convenient, fast access to services for patients. As a Patient Administrator at our Eastbourne site, you will play a pivotal role in how we support our...