Client Services Coordinator

2 weeks ago


The Mumbles, United Kingdom Tinpac Ltd Full time

Job Overview:
For this permanent position with in Tinpac Ltd, you would be a self-motivator, proactive and a problem solver capable of using your initiative to make professional decisions. Tinpac Ltd is hunting for the right person to join our small, but growing team in technical Sales & client Services.

Our inbound leads are very strong, and your core responsibilities would be taking in critical information from these clients to build a picture of bespoke tins and trays. The products are used for key marketing promotion projects for Tinpac blue chip clients. Once a strong picture of the client’s product requirements and design is built, your duties can extend to help process orders and invoices and whatever administration tasks are required to service Tinpac customers. You would do this by working closely with graphic designers, client teams and reposting to the Director of the business with a strong interface with the accounts, shipping, and logistics team. You would be proficient with Microsoft 365, Pipedrive CRM or Similar.

**Duties**:

- Engage with customers to understand their needs and recommend products or services
- Actively promote and sell products to meet sales targets
- Provide exceptional customer service before, during, and after the sale
- Maintain a clean and organized work environment
- Keep up-to-date with product knowledge and market trends

**Skills**:

- Excellent communication skills to effectively interact with customers and team members
- Strong organizational skills to manage sales processes efficiently
- Negotiation skills to close deals effectively
- Proficiency in English language
- Basic IT skills for using sales systems and software
- Previous experience in sales is preferred but not required
- Customer service orientation with a focus on customer satisfaction
- Effective time management abilities to prioritize tasks and meet deadlines
- Drive and motivation to achieve sales goals

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Private medical insurance

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 03/06/2024



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