Account Executive- Commercial Insurance

4 months ago

Brighton, United Kingdom TheWiseSeeker Full time

We are looking for an Acoount executive to work with one of our clients located in the UK: a company that provides a broad spectrum of both personal and commercial insurance products. The purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants.

Tasks
- Adhere to all company policies and procedures.
- Continuously identify areas for improvement and provide potential solutions to the company and reduce costs.
- Deliver excellent customer service whilst meeting customer requirements efficiently &effectively for New Business.
- Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client's demands and needs.
- Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision.
- Calculate New Business premiums in accordance with the specific carrier risk appetite and guidelines or liaise with insurers for all non-delegated authority business.
- Ensure that telephone calls are answered & dealt with promptly & efficiently.
- Maintain thorough and accurate records of all customer interactions.
- Identify complaints and refer to the necessary complaint handler.
- Required to be a referral point within the Branch.
- Ensure that you remain compliant in everything that you do; including but not limited to treating customers fairly, contract certainty & vulnerable customers.

**Requirements**:

- Competent in windows-based programmes; word, excel, outlook and internet.
- Excellent communication skills: written and oral.
- Ability to work alone and as part of a team.
- Positive can-do attitude.
- Strong team ethic.
- Manage time effectively.
- Ability to work under pressure.
- Good personal organisation skills.
- Good timekeeping and presentation of self and work.
- Strong negotiation and interpersonal skills.
- Articulate & Numerate.
- Works with a high degree of accuracy in all tasks.
- Honesty, integrity, reputation, competence/capability & financial soundness as required under the Financial Conduct Authority (FCA), Guernsey Financial Services Commission Experience
- Must have 2 years minimum experience working within a broking or under writing environment.

**Benefits**:

- Pension
- Commission

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