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Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

The Emergency Department at NNUH is seeking to recruit highly dedicated and passionate individuals to join our team as Health Care Assistants for Mental Health. The NNUH hosts the busiest Emergency Department in the East of England seeing over 120,000 patients every year.

This role is key in continuing our #JourneytoOutstanding and ensuring that patients are at the heart of everything we do. We’re looking for an individual with excellent communication skills who is capable of providing the highest possible standard of patient care.

You’ll work within a varied Multi-disciplinary Team, playing a vital part in ensuring a safe, timely and effective patient experience.

You will be under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.

You will also support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
- To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
- To carry out duties as specified in within the Trust’s Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
- To report all care that has been given to patients within the team to a Registered Nurse.
- To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
- Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.
- To keep the clinical area clean and tidy maintaining a safe environment.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.