Ward Clerk

Please see attached Job description for full details Act as contact for patients, relatives and carers ensuring they are welcomed to the ward/department, (meet and greet), kept informed and generally dealt with in a helpful, friendly and courteous manner at all times Provide effective communication within the ward team and with bodies and agencies external to the ward environment Act as ward receptionist and answer telephone queries/use bleep system after consultation with Ward Manager / Co-ordinator and staff/relay messages as required Attend Departmental meetings and contribute to discussions Ensure outpatient and ward attender appointments are processed appropriately and in a timely fashion following agreed procedures Communicate, enter and retrieve information via all electronic systems including V6 and Outlook Ensure retrieval, tracking, preparation and filing of patients notes as per hospital policy Assist in general clerical duties as required