Veterinary Receptionist

5 months ago


London, United Kingdom DNA Vetcare LTD Full time

Our busy veterinary surgery is looking for a highly motivated receptionist/administrator who is also willing to assist with our small furry patients, to join our friendly team.

The job role entails (though not limited to):

- Ensuring customers receive a high level of customer service
- Answering the telephones promptly and dealing with queries or redirecting appropriately
- Advising clients on latest offers as well services available
- Registering/contacting new clients, make appointments, greeting clients on arrival and updating records and clinical data
- Handling cash, credit/debit card and cheque payments
- Complete various administrative tasks
- Scanning documents
- Assisting our lovely vets and nurses to hold patients if needed (training available for the right person)
- Essential skills required:

- Being able to remain calm under pressure
- Computer literate
- Professional telephone manner
- Excellent communication and literacy skills
- Outgoing and friendly personality
- Team Player
- Ability to prioritise and think on your feet

This position will suit an experienced receptionist/administrator with previous customer service skills, who also has a love for animals Previous experience of working within a veterinary environment would be advantageous but not essential, as training can be given to the right person.

We look forward to hearing from you

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- UK visa sponsorship

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person



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