Team Leader

4 weeks ago


Theydon Bois, United Kingdom K&S FUELS LIMITED Full time

**Overview**:
**Responsibilities**:

- Lead and supervise a team, ensuring smooth operations and efficient workflow
- Train new team members and ensure safety procedures, and company policies are adhered to.
- Provide exceptional customer service to all shoppers
- Assist customers in finding products and making purchasing decisions
- Maintain a clean and organized sales floor
- Process transactions accurately and efficiently
- Stock shelves and merchandise displays
- Answer customer inquiries and resolve any issues or complaints
- Maintain inventory levels and order supplies as needed
- Ensure compliance with all health and safety regulations
- Handle customer inquiries and resolve any issues or complaints promptly
- Replenishing stock to ensure this is kept at optimum levels
- Establish work schedules and manage team to increase productivity
- Liaises with managers to resolve operational problems

**Experience**:

- Previous experience in retail sales is preferred
- Ability to upsell and cross-sell products
- Excellent organizational skills to maintain a tidy sales floor and merchandise displays
- Supervising skills to oversee the work of junior staff members
- Time management skills to prioritize tasks and meet deadlines
- Ability to manage multiple customers simultaneously while providing personalized service
- Team management skills to collaborate effectively with colleagues
- Administrative skills to handle paperwork, inventory management, and cash handling accurately
- Bilingual proficiency is preferred i.e, Hindi/Urdu and Punjabi language.
- Knowledge of retail management systems and point-of-sale software is beneficial
- Professional phone etiquette for answering customer inquiries

We offer competitive pay rates and opportunities for career advancement within our organization. If you are passionate and have the skills to lead a team to success, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Store discount
- UK visa sponsorship

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person


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