Technology Implementation Lead

4 months ago

Birmingham, United Kingdom Compass Group Full time

**What you'll be doing**:
The purpose of this role is to work closely with the Subject Matter Expert (SME) for Technology to lead innovations and development across healthcare for technology which supports our contract population and cross working with other SME’s.

**More about the role**:
**Key responsibilities include**:
Work with business stakeholders, relevant areas of the Compass business and IT teams to identify business and technical solutions to meet the requirements of healthcare

Manage new solutions through a comprehensive project plan and stakeholder group

Ensuring business process and solutions align to the overall Business and IT strategy and roadmap to support simplification and standardisation.

Supporting creation of business cases and any other key project documentation

To provide support and appropriate system administration as required for the current software and any further introduced, this will require static days that need building into the working calendar

To support and engage with sales and retention activity for healthcare including responding to tender questions for areas of expertise

Regularly undertake site visits to assist contracts with both systems, processes, and client engagement

Produce reports and analysis from systems as required

Gatekeeper between units and suppliers to ensure that each supplier is managed effectively - updates, user groups, mobilisations, training etc linking in with central IT as needed

Support units, contract directors, OD’s within the healthcare specific technology and logistics

Develop market leading solution and materials as the specialist for tenders and retention in portering, helpdesk, security with support from wider Compass experts

Work closely with mobilisation teams for new business and implementations

Build compelling and industry focused solutions to - equipment, site support, training, benchmarking, and innovations

documenting and reviewing in unit processes to improve productivity and deliver continuous improvement

**What we’ll give**:
Technology Implementation Lead - Mobile role

£32000 per annum/ 40 hours per week

**Who you are**:
**Our successful Technology Implementation Lead will have**:
Excellent communication skills, both written and personal

Strong team player with the ability to manage and support team members.

Excellent stakeholder management skills

Actively seek to further knowledge and skills and improve personal performance

Readily accept responsibility and use initiative.

Ability to multi-task and maintain focus.

Good technical skills, with an aptitude for developing new skills.

Good organisational skills.

Attention to detail

Ability to prioritise workload.

Works well on own initiative

Ability to work on their own, to meet project timelines and drive out resolutions to problems.

Demonstrates good problem-solving abilities and a degree of urgency and responsiveness to incidents, problems, and resolution.

experience of process improvement programs / projects

Have an organised working practice with a mature and calm approach to all user situations

Ability to write clear procedures including technical and user documentation

Demonstrate broad interest in all aspects of the job and keeps abreast of technical improvements

Ability to drive and flexibility to travel around sites

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