Minibus Driver Ftc

**You will**:

- Safely transfer passengers and travelling companions to and from the terminal and aircraft whilst adhering to SSOW and ensuring the highest level of customer service
- Work as a team with the Driver to ensure correct and safe positioning of the vehicle onto and off of the aircraft.
- Assist with passenger’s baggage as required.
- Be always approachable and helpful when dealing with customers, observing passengers to identify needs and adjust service accordingly
- Effective and efficient communication with the Operations Supervisor at all times
- Ensure vehicle checks are completed and recorded prior to usage
- Carry out accurate recording of tasks in the Avtech system
- Ensure equipment are checked for safe usage prior to use.
- Ensure all Electric Mobility Aids (EMA) tags are completed accurately
- Actively checks that all seat belts are worn by all passengers and drivers
- Ensure belts and clamps are in a usable condition and where required always used.
- Maintains the cleanliness of vehicles both inside and outside and that they are clear of rubbish
- Inform passengers in an accurate and timely manner regarding changes to flights schedules
- Carries out Customer Care Agent and Desk Host duties when required

**To succeed in this role you will need**:

- Must be able to obtain an airside pass.
- Previous airport experience is strongly desired
- Previous customer service experience is essential
- Excellent customer service skills.

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**Why join OCS Group Ltd?**

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.