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Civil Enforcement Officer
3 months ago
**Rate**: £15.35 Per hour (umbrella)
**Term**: Until Mon, 30 Sep 2024 Initially
**Hours per week**: 37
**Location**:Across the Torridge District
- Civil Enforcement of car parks only (no on street enforcement)
- All weather & weekend Working
**Main duties and responsibilities**
- Patrol off-street parking areas. Enforce parking by serving Penalty Charge Notices where vehicles are parked in contravention of the relevant restrictions in accordance with the policies and procedures of the District Council and the primary legislation using handheld ticket
- issuing devices.
- Inspect pay and display machines and other associated equipment to ensure that they are working prior to penalty charge notice issue and carry out minor maintenance to off street machines, reporting any defects that cannot be rectified.
- Inspect and report all parking area defects including defective traffic signs and road markings related to parking restrictions (Off Street)
- Liaise with cash collection contractor over the collection of monies from ticket machines.
- Assist the public wherever possible acting as the first point of contact on minor parking enquiries, enforcement matters and other Council services where appropriate.
- Reserve spaces for specific functions and events as directed.
- To regularly clean, replace and erect signage and other information in parking areas as directed.
- Provide relief cover for Enforcement Officers at other locations across the district as and when required.
- Replace parking tickets in Pay and Display equipment as and when required.
- To keep detailed daily records of all activities carried out using pocket and electronic notebooks. These records will be used as evidence in appeals and adjudication hearings.
- To appear before the adjudication service as required.
- Issuing informal leaflets or warning notices.
- Inform the police of criminal parking activity and reporting suspected abandoned vehicles.
- Inspection of disabled person badges (Blue Badge) and reporting suspected misuse to the Commercial & Leisure Services Manager or partner organisation as directed.
**Education, Qualification and Training**
Essential
- Minimum of 4 GCSE’s at grade C or above to include English and Maths or able to demonstrate equivalent qualifications and experience
Desirable
- City and Guilds Level 2 “On Street Parking Enforcement” or NVQ Level 2 “Controlling Parking Areas” or equivalent
**Knowledge**
Desirable
- Knowledge of the Traffic Management Act 2004 and how it relates to parking enforcement
**Experience**
Essential
- Considerable experience of working with the general public on situations of possible conflict or similar background
- Excellent verbal and written communication skills
- Ability to work as part of a team
- Lone working with personal responsibility for completing work
Desirable
- Experience of enforcement of parking regulations
**Skills**
Essential
- Good interpersonal skills, including tact and diplomacy
- Good decision maker
- Shows reliability and resilience in difficult circumstances
- Remains calm and confident, responding logically and decisively in difficultsituations
- Good observational skills
- Ability to write clear, concise reports
- Good keyboard skills
- Flexible approach to role
- Ability to prioritise and manage own workload
- Ability to meet tight deadline
**Other job related requirements**
Essential
- Full UK driving licence
- Ability and willingness to work on a shift system covering weekends, evenings and bank holidays
- Required to work in any part of the District Council’s area
- Required to wear a uniform
- Ability and willingness to work in all weathers, to be able to cover the designated route and to be capable of carrying the necessary equipment
- Subject to Disclosure Barring Service (formerly CRB)
- Commitment to implement anti discriminatory and equal opportunities policies.
- Ability to travel according to the needs of the job with reasonable adjustments, if required, according to the Disability Discrimination Act
**Pre-Compliance Checks for Successful Applicants**:
At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes:
- **Identity Verification**: Confirming the authenticity of your identity documents.
- **Employment History Checks**: Reviewing your occupation history for the past 3-5 years (depending on client requirement).
- **Right to Work Verification**: Ensuring you have the legal right to work in the UK.
- **Unspent Conviction Check**: Conducting a Basic DBS Check to reveal any unspent convictions.
These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors. While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitme
