Assistant Head Housekeeper

7 months ago

Belfast, United Kingdom Hastings Hotels Full time

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

Under the inspiring leadership of our Executive Head Housekeeper, Brain Ferris, you will assist in providing leadership to our Housekeeping Team, ensuring the smooth day-to-day management of our busy hotel housekeeping department. We want to help you to develop your skills and offer an extensive range of **learning and development opportunities.**

The salary for this full-time position is starting from £24,000 per annum.

In addition to a competitive salary, aligned to your experience, Hastings Hotels offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. Find out more about our employee benefits **here.**

Hastings Hotels is an Equal Opportunities Employer.

**About The Role**

To assist with the management of the Housekeeping function for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.

1. To take responsibility for the effective leadership of the housekeeping employees in the absence of the Head Housekeeper, to ensure the efficient operation of the housekeeping function and the delivery of Hastings product and service standards.

2. To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.

3. To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.

4. To ensure company policies relating to stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems.

5. To ensure all housekeeping employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.

6. To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.

7. To ensure all bedroom, public and ancillary areas are properly maintained and presented to Hastings standards.

8. To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.

9. To ensure you and the team assist guests with any reasonable request for hotel services.

10. To ensure you and the team respond to complaints and find the appropriate solution.

11. To ensure all housekeeping and laundry equipment is properly maintained to maximise operating efficiency.

12. To ensure the security of guest bedrooms and storage areas is maintained at all times.

13. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.

14. To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.

15. To assist with the recruitment, selection and utilisation of housekeeping employees to achieve the optimum use of employee resource in line with business peaks and troughs.

16. To ensure the hotel's compliance with relevant legislation.

17. To carry out Duty Manager duties as required.

18. Any other duties as required by management.

**About You**

We would love you to have some similar previous experience

**Required Criteria**
- Must have previous Housekeeping Experience
- Excellent communication and basic numeracy skills
- Smart well groomed appearance is essential
- Must have excellent attention to detail
- Work well under pressure and be a team player
- Right to Work in the United Kingdom
- Educated to GCSE standard or equivalent with grades A-C in English and Maths

**Desired Criteria**
- Must have previous supervisory experience gained within a similar quality establishment
- Previous Housekeeping experience gained within a hotel
- Educated to third level standard

**Skills Needed**

Hospitality, Cleaning Skills, Supervisory Skills

**About The Company**

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, two stand-alone grill bar/restaurants and two luxury spas. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning.

Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep.

Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

  • Head Housekeeper

    7 months ago

    Belfast, United Kingdom Ultra Urban Full time

    Overview: We are seeking a skilled and experienced Head Housekeeper / Deputy Manager to join our team. As the Deputy Manager / Head of Housekeeping, you will be responsible for overseeing the cleanliness and maintenance of our Belfast Apartment Block. You will also be engaging with guests before, during and aster their stay. If you have a background in...

  • Assistant Head Housekeeper

    7 months ago

    Belfast, United Kingdom Hastings Hotels Full time

    Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Under the inspiring of our Executive Head Housekeeper, **Steven Williams**, you will assist in providing leadership to our...

  • Head of Housekeeping Operations

    2 days ago

    Belfast, United Kingdom Miller Group Global Limited Full time

    Miller Group Global Limited is seeking an experienced Head of Housekeeping Operations to join their team in Belfast. The estimated annual salary for this position is £45,000-£55,000.Job DescriptionThe successful candidate will be responsible for ensuring the highest standards of cleanliness and maintenance across all hotel properties. This includes...

  • Assistant Head Housekeeper

    7 months ago

    Belfast, United Kingdom La Mon Hotel and Country Club Full time

    **La Mon Hotel & Country Club** is an independent Hotel, in Northern Ireland. Our company standards reflect our ethos to continually fulfil our service promise. There has rarely been a better time for new recruits to enter the hospitality industry. For experienced staff, it presents an opportunity to advance their careers or improve their...

  • Housekeeping Assistant

    6 months ago

    Belfast, United Kingdom The Regency Full time

    **Position - Housekeeping Assistant** The Regency encapsulates the grace of a bygone era. Our timeless collection of bespoke, 5 star serviced residences are nestled in the heart of Belfast’s historic Queen’s Quarter and promise to provide guests with unrivalled comfort, quality and privacy. After a whirlwind opening summer, we are seeking a number of...

  • Housekeeping Assistant

    7 months ago

    Belfast, United Kingdom The Regency Full time

    **Position - Housekeeping Assistant** The Regency encapsulates the grace of a bygone era. Our timeless collection of bespoke, 5 star serviced residences are nestled in the heart of Belfast’s historic Queen’s Quarter and promise to provide guests with unrivalled comfort, quality and privacy. After a whirlwind opening summer, we are seeking a number of...

  • Housekeeping Assistant

    7 months ago

    Belfast, United Kingdom Dream Apartments Full time

    Dream Luxury Serviced Apartments located in the heart of Belfast has new opportunities for Housekeeping Assistants to join our team. We are looking for people with enthusiasm and passion to work within our friendly housekeeping team who can contribute to the overall success of our serviced apartments. **The role includes** - Making beds, hoovering, dusting,...

  • Housekeeping Team Leader

    3 weeks ago

    Belfast, United Kingdom AC Marriott Belfast Full time

    Job OverviewA Housekeeping Supervisor is required to work closely with the Head Housekeeper at AC Marriott Belfast. The successful candidate will lead the housekeeping team, providing exceptional guest service while ensuring a high standard of cleanliness throughout the hotel.

  • Housekeeping Assistant

    1 week ago

    Belfast, United Kingdom Presbyterian Church in Ireland Full time

    Job Title: HousekeeperWe are seeking a highly skilled and compassionate Housekeeper to join our team at Aaron House in Dundonald. The successful candidate will be responsible for providing exceptional care and support to our residents while maintaining the highest standards of cleanliness and hygiene.

  • Housekeeping Assistant

    7 months ago

    Belfast, United Kingdom Serco Plc Full time

    **Job Type**: Part Time **Location**: Belfast **Working Hours**: 15 hours per week, between Monday to Friday 16:00-19:00 **Salary**: (£10.90 per hour) + excellent benefits Serco are recruiting for a Housekeeper to join their current team based at Invest NI Cleaning Team. **Main Duties**: Cleaning all areas that are assigned to the Cleaning...

  • Housekeeper Assistant

    2 days ago

    Belfast, United Kingdom Presbyterian Church in Ireland Full time

    Job Title: Housekeeper (Maternity Cover) - Adelaide HouseLocation: Belfast, BT9 6FXHiring for a part-time Housekeeper role to join our team at Adelaide House in Belfast.The successful candidate will have a passion for delivering high-quality cleaning services and working collaboratively with colleagues to ensure the comfort and well-being of residents.We...

  • Housekeeper

    7 months ago

    Belfast, United Kingdom Loughview Leisure Full time

    To work as part of our busy, expanding Housekeeping department, ensuring high standards of cleanliness, presentation and attention to detail at all times in our guest bedrooms and Public Areas **About The Role** **Primary Duties & Responsibilities**: ***: - To ensure standards of cleanliness, hygiene and tidiness in all bedrooms/corridors/function...

  • Housekeeping Supervisor

    6 months ago

    Belfast, United Kingdom merchant Full time

    The 5* Merchant Hotel in Belfast is a harmonious blend of Victorian grandeur and Art Deco inspired sleek modernity. Situated in the heart of Belfast city centre's historic Cathedral Quarter, the grandeur of the original Grade A listed building is complemented by an elegant Art Deco inspired wing with a multitude of exciting amenities. The Merchant Hotel...

  • Executive Head Housekeeper

    7 months ago

    Belfast, United Kingdom Hastings Hotels Full time

    Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Supported by our inspiring General Manager, **Andy McNeill**, you will provide leadership to our Housekeeping Team, ensuring...

  • Housekeeping Attendant

    6 months ago

    Belfast, United Kingdom Hastings Hotels Full time

    Housekeeping Attendant Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.  We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.  We are seeking a reliable and enthusiastic person to become part of our housekeeping team...

  • Housekeeping Attendant

    6 months ago

    Belfast, United Kingdom Hilton Belfast Full time

    **Housekeeping Attendant**: **Hilton Belfast**: **Salary**:£11.44 per hour** **Job Type**:Flexible** **Hours**:Flexible** **Town**:Belfast***: Situated on the banks of the Lagan River, Hilton Belfast is close to everything you want to see and do in the city We are currently recruiting for **Housekeeping Attendant** to join our Truly Talented...

  • Housekeeping Attendant

    6 months ago

    Belfast, United Kingdom Hilton Belfast Full time

    **Housekeeping Attendant**: **Hilton Belfast**: **Salary**:£10.42 per hour** **Job Type**:Permanent** **Hours**:Flexible** **Town**:Belfast***: Situated on the banks of the Lagan River, Hilton Belfast is close to everything you want to see and do in the city We are currently recruiting for **Housekeeping Attendant** to join our Truly Talented...

  • Housekeeper

    6 months ago

    Belfast, United Kingdom CA Ventures Full time

    We are seeking a Housekeeper for our **Novel Student** accommodation Aster House, in Belfast. This is a **part-time** (20 hours) opportunity to join the property management team of a leading developer and operator of purpose-built student accommodation. As a member of the housekeeping team, you will ensure the overall upkeep, cleanliness and appearance of...

  • Housekeeper

    6 months ago

    Belfast, United Kingdom CA Ventures Full time

    We are seeking a Housekeeper for our **Novel Student** accommodation Aster House, in Belfast. This is a **part-time** (20 hours) opportunity to join the property management team of a leading developer and operator of purpose-built student accommodation. As a member of the housekeeping team, you will ensure the overall upkeep, cleanliness and appearance of...

  • Housekeeping Assistant

    7 months ago

    Belfast, United Kingdom The Malone Hotel Full time

    The Malone has just rebranded and has undergone an extensive refurbishment of the bar, restaurant and wider hotel. We have an opportunity for a **Housekeeping Assistant** to join our growing team It’s an extremely exciting time to get on board. We are a locally owned, boutique 4* hotel where your personality and originality will have a chance to...