Administrator (Sales)

3 weeks ago

Thornaby on Tees, United Kingdom Persimmon Homes Full time

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.

We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 15,000 homes a year. We have 30 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

**We’re looking for people like you, and this could be your opportunity to start Building Your New Possible.**

**What is the role?**

This is an exciting opportunity to join the Sales Team on an initial 12 month fixed term contract. This role typically reports into the Sales Office Manager/ Head of Sales/ Sales Director.

The purpose of the role is to provide administrative support to the Sales team, to ensure timely processing of sales and deliver promises in accordance with the New Homes Quality Code.

**The role will include**:

- Creating, compiling and distributing internal and external documentation from a range of stakeholders (e.g. customers, suppliers, solicitors etc.) in an accurate and timely manner, to ensure sales progress to completion
- Dealing with phone enquiries from potential and current customers in a friendly and timely manner, ensuring company standards are adhered to
- Progressing home sales and co-ordinating part exchanges in a professional manner to ensure company sales targets are met and delivered in accordance with the New Homes Quality Code and Persimmon Pledge
- Assisting diary management for the Sales team, including Sales Advisors, Site Managers and customers, ensuring timely booking of appointments
- Recording and inputting sales information and data accurately onto the COINS/CRM system
- Working cohesively with other departments across the Operating Company such as Commercial, Customer Care and Legal to ensure high standards of customer experience are maintained
- Complying with the Group Health, Safety and Environment Policy to ensure health and safety standards are met
- Performing general office administration tasks as and when required to meet the needs of the department
- Generate general letters/memos, e.g. pre-contract meeting letters, 28-day intention to complete letters, welcome letters
- Ensure Finishing Touches are completed on time and with correct payment to ensure sales targets are met and a high level of customer service is delivered

**What experience, qualifications and skills are we looking for?**
- Excellent communication skills, both written and verbal
- A good understanding of Microsoft Package, including Excel and Word
- Ability to prioritise a busy workload
- Minimum of 5 GCSE's A-C or above is preferred

**What’s in it for you?**

The Salary & Benefits package
- Salary competitive (DOE)
- Contributory pension
- Life cover
- Bonus

**Persimmon are Proud Sponsors of Team GB**

**No Agencies please** - Persimmon will not accept speculative CVs as a means of introduction
- Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination._
- Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best._

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