Maternity Booking Team

4 weeks ago

London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

We are seeking a bright and enthusiastic individual to join our maternity administration team to work as a MBT Admin assistant within our Antenatal Outpatients multi-disciplinary team.

The successful applicant will be patient focused with excellent customer care skills and an eye for detail. They will enjoy daily interactions with patients, visitors, and multidisciplinary hospital staff.

This role will involve supporting the Maternity Referrals process by registering new patients onto EPIC, booking their appointments and ultrasound scans, in line with national guidance.

It will also involve jointly manning the busy Maternity appointments phone tree, taking calls from patients about appointment changes, requests and questions etc.

You will also be monitoring/actioning relevant EPIC workqueues as required.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real ‘One Team’ ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

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