Sales Specialist

2 weeks ago


Macclesfield, United Kingdom Cisco Systems Full time

Job Description - Contract Sales

**Who We Are**
- Healthcare Communications, provides an intelligently, automated, data driven patient communication solutions at scale to NHS Trusts across the UK. We work closely all staffing levels within the NHS to deliver communications to all patients regardless of the patients digital engagement, condition or demographic.
- Our Envoy platform delivers over 150mil secure communications to patients annually. This is across multiple areas within the NHS:

- Digital Letters and forms, Appointment Reminders, Friends and Family Test Surveys, chatbots and video calls.
- Our vision is to support a world where patient’s lives are transformed by personalised healthcare journeys.

**Main purpose of job**
- Achieve sales productivity & revenue targets through renewal, growth and new business. Maintain and develop relationships with existing clients, identify and close and new business prospects.

**What You’ll Do**
- Managing a renewal base ensuring return on renewal revenue is achieved in line with the company’s target
- Manage and prospect the existing customer base to create upsell and cross-sell opportunities ensuring the growth target is achieved as set by the company.
- Listening to customer requirements and presenting appropriately to make a sale;
- Contacting potential customers to prospect for new business achieving set targets.
- Negotiating the terms of an agreement and closing sales;
- Gathering market and customer information;
- Representing their company at trade exhibitions, events and demonstrations;
- Challenging any objections with a view to getting the customer to buy;
- Advising on forthcoming product developments.
- Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
- Tracking, reviewing own sales performance, aiming to meet or exceed targets;
- Attending team meetings and sharing best practice with colleagues.

**Who You’ll work with**

Sales Specialists
- Sales Specialists are the face of the business, working with the NHS utilising a consultative selling approach and growing working relationships to become a trusted advisor to all hierarchical levels within the NHS.
- You’ll get to work across our vast portfolio of communication channels including - Bi-directional SMS, Interactive Voice Messages, Agent calls, Chatbots, Online surveys, Video consultations, Digital Mail and Physical Post.
- You will collaborate with internal teams to ensure the success for the client, predominantly the desk-based account managers.

**Who You Are***
- At least 3 years of consultative sales experience.
- Have a proven track record of overachievement in a target driven sales environment
- Can navigate complex organizational structures and identify key stake-holders
- Comfortable learning new concepts and speaking about technology
- Experienced in preparing proposals and delivering high-quality, tailored demonstrations
- Engage proactively with prospective clients and build relationships on a consultative basis; learning about prospects’ businesses, challenges and needs
- Have already honed the confidence and gravitas to represent and effectively articulate a value proposition
- SaaS sales experience
- Full clean driving license

**Why Cisco**
- At Cisco, each person brings their excellent talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
- We connect everything - people, process, data and things - and we use those connections to change our world for the better.
- We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more.
- We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
- Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us #WeAreCisco
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

U.S. employees have **access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We



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