Service Desk Analyst

2 weeks ago


City of London, United Kingdom Net2Source Global Workforce Solutions Ltd Full time

**Tittle : Service Desk Analyst**

**Duration : FTE (12 months)**

**Location : London, UK (fully onsite)**
- Perform L1 and L2 administrative tasks for Windows 10
- Install licensed software on end user machines
- Coordinate with hardware vendor/OEMs for break fix.
- Provide technical and configuration support for any Office 365 products (E.g., Outlook, Office Suite)
- Provide technical expertise for products

- Cisco VPN
- McAfee EPO
- Call Manager (If required)
- Work with customer teams for any assistance on SpecOps or PDQ.



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