Sales Operations Specialist
6 months ago
**Sales operations specialist**:
- Job description
The JLA story began in 1973 when we started out as a family run commercial laundry business; we've experienced rapid growth since and we're now market leaders, with over 800 employees and still growing. JLA is a thriving place to work; it's dynamic, fast paced and full of variety.
**Overview**
Provide professional interface between JLA business functions and the retrospective sales team.
The objective is to process sales orders in a timely and effective manner and improve operations efficiency within JLA that result in a better customer experience.
**Responsibilities**
- Facilitate the effective operation of JLAs order to cash processes with the nominated Sales Team
- Work with Sales Staff to ensure that customer records, appointments, outcomes and opportunity pipeline are accurate (using Pivotal, DocuSign and other technologies within JLA)
- Support preparation for Sales Opportunities and work with Sales to optimise effective selling time
- Liaise with the installation to team to check on the progress of scopes and pricing
- Resolve issues and queries to support Sales teams and address customer concerns
- Confident with inputting figures to calculate a pricing model
- Work with sales to create Sales Proposals
- Support and challenge where appropriate Sales colleagues to ensure that the sales pipeline is maintained and the demand forecast is accurate
- Manager a customer Total Care, SCON or Machine Sales order through to IFS
- Liaise with suppliers and group companies within JLA to ensure operational and commercial actions are fulfilled on time (and in full)
**Special Challenges**
- This is a varied, fast paced role so we are looking for someone who can adapt quickly to an ever changing environment and take on new tasks with ease
- The role involves liaison and collaboration with multiple business functions within JLA
- Confidence communicating with colleagues & customers verbally and in writing
- Working with ambiguity and conflicting information &/or priorities
**Experience**
- Ideally you will have sales or order processing experience but not essential, as training will be given
- Strong administration skills in order to compile proposals as required
- Good understanding of JLAs operational processes
- You will need to be assertive in order to meet planned deadlines and sales demands
**What's we offer**:
- Highly competitive salary
- Continuous training opportunities
- Fantastic team working environment and leadership
- A real opportunity for progression and leadership
- Working for an industry leader
- On-site parking
- On-site cafeteria
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Sowerby Bridge, HX6 4AJ
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