Relief Housing Officer

1 week ago

Hemel Hempstead, United Kingdom Hightown Housing Association Full time

**About Us**

Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

**About the role**

We are looking for a relief Housing Officer to be part of a team providing a highly professional customer focused Housing Management service to the association’s residents in rented accommodation and to applicants.

Duties will include the housing management of a case hold of tenancies, carrying out tenancy reviews, taking appropriate action in regard to breaches of tenancies and working in conjunction with the income recovery team to ensure appropriate action is taken to deal with arrears of rent and charges. They will seek to improve the level of service in response to changing resident’s demands, regulatory requirements and best practice.

**Due to the nature of the role you must have a driving licence and access to a vehicle.**

**The Benefits**

In return for your hard work and commitment, we offer a considerable benefits package which includes:

- Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days
- Competitive salary of £39,039 pa for a 35 hour week
- Ability to work from home two days per week by agreement
- Workplace Pension Scheme
- Free staff car park facility
- Discretionary annual bonus based on satisfactory performance
- Monthly attendance bonus of 1.25%
- Regular market reviews of salary and cost of living
- Life assurance cover of three times your annual salary
- Employee health and wellbeing programmes & access to onsite gym facilities
- Ongoing training and support to deliver outstanding support

**Closing date: Wednesday 22**nd** May 2024**

**Interview date: Monday 3**rd** June 2024**

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We are an Equal Opportunities & Disability Confident Employer.

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