Customer Service Advisor

3 weeks ago


Hastings, United Kingdom CDH Recruitment Ltd Full time

**Main Duties**
- Dealing with all incoming telephone enquiries from Company Clients and new customers.
- Deal with queries via telephone or, if not possible, transferring calls to the relevant member of staff.
- Recording all incoming communications onto the case management system
- Making calls as required to obtain information or provide information to any party involved.
- Enter all quotes onto the case management system.
- Follow up contact should be made after giving quotes.
- Processing new instructions and sending initial documentation to relevant customers.
- Amending and editing information on existing files when necessary.
- To support the company and other members of staff when needed.
- Might be required to do further administrative duties from time to time that do not fall within the normal day-today role of the team.
- Provide support for new projects and pilots. Members of the team will be expected to participate in new tasks as required by the business.

**Qualifications and Experience**
- Relevant experience would be an advantage.
- Excellent communication skills, well-spoken and personable; able to get on with diverse personalities.
- Friendly and approachable.
- Reliable and consistent.
- Helpful and positive attitude.
- Flexible attitude to working practices and demands.
- Responsible, professional and trustworthy.
- Good time management and organisational skills.
- Good literacy and computer skills, especially Word and Excel.
- Strong organisation, planning, problem-solving and multi-tasking skills.
- Confident, resourceful and practical.
- Self-motivated with the ability to work alone or within a team.
- Personal commitment to equality and diversity.
- GCSE, or equivalent in Maths and English with a minimum grade C.
- A level, or equivalent, in Maths and English with a minimum grade C.

**Working Hours**
- Monday to Friday
- 9am to 5:30pm with a 1-hour unpaid break.
- You may be expected to work the following hours on occasion depending on business needs. (Approx. every six months and you will be given prior notice).- Saturday - 9:30am to 4:30pm with 1-hour unpaid lunch break (lieu day given for Saturday worked)
- Lates - 10:30am to 7pm with 1-hour unpaid lunch break



  • Hastings, United Kingdom Hastings Borough Council Full time

    **Customer Services Officer** Career Grade 10-9 Starting Salary - £23,500 per annum. - This is a Career Graded post with 6 monthly opportunities for an incremental increase pending successful career grade reviews. (Maximum achievable salary £26,421 per annum)._ 37 hours per week Permanent You will need to have excellent customer service skills,...


  • Hastings, United Kingdom Fletcher Construction Full time

    About the role :  Join our  Tumu Hastings team , working  hours per week  across 5 days (Monday to Friday or 7.-5pm) with rostered Saturdays from 8-pm. The position is  permanent full-time. This role will be working within a fun and hardworking team, key responsibilities include: - Meeting & greeting customers and delivering a high level of customer...


  • Hastings, United Kingdom Asda Full time

    **Job Title**: Customer Delivery Driver ***Location**: St Leonards On Sea ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 30 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 26 April 2024 About the Role Our operation runs 24 hours per day,...


  • Hastings, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    HOSPITAL LIAISON OFFICER (NEPTS) **DEPARTMENT**: Non-Emergency Patient Transport Services (NEPTS) **REPORTING TO**: Customer Care Manager (NEPTS) **AFC PAY BAND & ENHANCEMENTS**: Band 4 To act as a point of contact between South Central Ambulance Service NHS Trust (SCAS) Non-Emergency Patient Transport (NEPTS) and its customers within a given locality....

  • Retail Assistant

    4 weeks ago


    Hastings, United Kingdom Boots Full time

    Job Reference: 209833BR Hastings, Kings Walk Permanent Full-time - Save Job **About the opportunity** A vital role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant but ideally you will have worked in a retail or a...

  • Recovery Advisor

    7 days ago


    Hastings, United Kingdom CareerBliss Full time

    Staying Well is an innovative out of hours crisis mental health service which supports and empower clients experiencing a mental health crisis to safely manage their wellbeing within the community. This is a 5 day service open over 7 days a week (including bank holidays) Staying Well provides psychosocial support and crisis interventions to increase...

  • Recovery Advisor

    7 days ago


    Hastings, United Kingdom Southdown Full time

    Staying Well is an innovative out of hours crisis mental health service which supports and empower clients experiencing a mental health crisis to safely manage their wellbeing within the community. This is a 5 day service open over 7 days a week (including bank holidays) Staying Well provides psychosocial support and crisis interventions to increase...

  • Recovery Advisor

    1 week ago


    Hastings, United Kingdom Southdown Full time

    Staying Well is an innovative out of hours crisis mental health service which supports and empower clients experiencing a mental health crisis to safely manage their wellbeing within the community. This is a 5 day service open over 7 days a week (including bank holidays) Staying Well provides psychosocial support and crisis interventions to increase...

  • Recovery Advisor

    4 days ago


    Hastings, United Kingdom Southdown Full time

    Staying Well is an innovative out of hours crisis mental health service which supports and empower clients experiencing a mental health crisis to Check out the role overview below If you are confident you have got the right skills and experience, apply today.safely manage their wellbeing within the community. This is a 5 day service open over 7 days a week...

  • Recovery Advisor

    6 days ago


    Hastings, United Kingdom Southdown Full time

    Staying Well is an innovative out of hours crisis mental health service which supports and empower clients experiencing a mental health crisis to Check out the role overview below If you are confident you have got the right skills and experience, apply today.safely manage their wellbeing within the community. This is a 5 day service open over 7 days a week...

  • Recovery Advisor

    5 days ago


    Hastings, United Kingdom Southdown Full time

    Staying Well is an innovative out of hours crisis mental health service which supports and empower clients experiencing a mental health crisis to Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.safely manage their wellbeing within the community. This is a 5 day service open over 7...

  • Recovery Advisor

    1 week ago


    Hastings, United Kingdom Southdown Full time

    Staying Well is an innovative out of hours crisis mental health service which supports and empower clients experiencing a mental health crisis tosafely manage their wellbeing within the community. This is a 5 day service open over 7 days a week (including bank holidays) Staying Well provides psychosocial support and crisis interventions to increase...

  • Team Manager

    3 weeks ago


    Hastings, United Kingdom Southdown Full time

    We are looking for an enthusiastic and thoughtful person to lead our Staying Well Hastings team, delivering innovative services for people experiencing mental health difficulties and crisis. We provide an out of hours safe and supportive space that is an alternative to A&E. You will lead and motivate a client-focused team to provide responsive...


  • Hastings, United Kingdom East Sussex County Council Full time

    Job Introduction **Are you looking to take the next step in your career working with children with special educational needs and disabilities? Is inclusion important to you?** We are looking to appoint 2 passionate, creative and solution-focused individuals to join our team of Early Years Advisers. You will be part of a specialist service for Foundation...


  • Hastings, East Sussex, United Kingdom Fletcher Building Limited Full time

    Turn your Customer Service Skills into a Career Our Mico Hastings store is a busy commercial branch, providing trade solutions to a loyal trade customer base, including home builders and the local business sector. Mico New Zealand is a leading supplier of plumbing and bathroom products to the trade, retail and commercial sectors, with 70 branches and...


  • Hastings, United Kingdom Department for Transport Full time

    **Details**: **Reference number**: - 269851**Salary**: - £22,497**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DFT - Roads, Places and Environment Group (RPE) - Roads and Local Group - Local Transport**Type of role**: - Administration / Corporate Support - Operational Delivery**Working pattern**: - Flexible...


  • Hastings, United Kingdom Myjobspace Full time

    Our busy Liquor Centre in Flaxmere is presently looking for staff. Multiple vacancies are available for the Liquor Store Assistant role. This business is open 7 days a week and the roles require working a variable roster, including night and weekend work. **About the role** This is an energetic and hardworking team that enjoys having tonnes of fun along the...


  • Hastings, United Kingdom Skills 4 Pharmacy Full time

    **Positions available**: 1 **Brief overview of the role**: This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy...

  • Catering Assistant

    4 weeks ago


    Hastings, United Kingdom Education Futures Trust Full time

    **Catering Assistant** **Overview** Working for the Education Futures Trust, the Catering Assistant will work in one or more local venues to deliver a high-quality food and drinks service to customers. Within a flexible role they will offer all elements of service at our community cafes/restaurants; to include preparation, service to customers, clearing...


  • Hastings, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Location: Hastings** **Salary**: Depending on experience - Bonus after probation** **Hours: Full time - 40 hours/ Part time available** **Training provided** **Progession Oppurtunites** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your...